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Amarillo

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Ambassador Hotel Amarillo


Hotel class 3.0 of 5
3100 I-40 W, Amarillo, TX 79102
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53% Recommend
3.0 of 5 stars 60 reviews
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All (60)
[ Date ] [ Rating ]
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4 of 5 stars
heavyhaul   1 contribution
amarillo
28 Jan 2010 | Trip type: Business, Solo travel

i travel alot and when i'm in amarillo i always try to stay at the ambassador,if you don't like tgifridays there is a good choice of places to eat around the motel.the motel has always been good for my needs and whats.it is a really good place to stay, and the girls at the front desk are just GREAT!! stephine,norma,megan,and... more

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5 of 5 stars
okstowell68   1 contribution
Oklahoma City
21 Jan 2010 | Trip type: Couples

We stayed at the Ambassador Hotel-Amarillo for one night on our way to Lubbock for a Texas Tech game. In researching our options, we came across the Ambassador Hotel and decided to investigate further. The hotel was offering a great “college gameday” package that included breakfast for two in their restaurant. We were able to get a rate under $100,... more

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5 of 5 stars
Jacky_Chen   1 contribution
Texas
3 Jan 2010 | Trip type: Family

We booked this hotel through hotwire so didn't know anything about it before. It turns out to be one of the best hotels we ever been to. The staff is very friendly and helpful. The room is very clean with free wi-fi. We kind of regret that we didn't bring any swimsuit since we noticed there is a very nice... more

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4 of 5 stars
adpace   1 contribution
adpace
27 Dec 2009 | Trip type: Family

We booked this hotel for 5 nights for our stay to visit family over the Christmas holiday. Overall, we were very pleased with our stay, but I feel we got a deal on the room rate and I don't think I would have been nearly as pleased otherwise. The service is great. The staff is incredibly friendly and helpful. The... more

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5 of 5 stars
travelincoupleMaine   1 contribution
maine
13 Nov 2009 | Trip type: Couples

The Halls from Maine... The Ambassador Hotel was out stop. We checked the top six places to stay and chose the Ambassador. We recieved 5 star treatment - you will too. We have traveled coast to coast several times,we know what we say! You will also very pleased with the accomodations. more

Management response from
PPayneAmarillo_Texas, General Manager

Dear Guest: Comments like yours are always appreciated and they encourage us to continue in our efforts of providing a great product for our guests to enjoy and look forward to returning to again and again. We look forward to welcoming you back! Kind regards, Phyllis Payne General Manager The Ambassador Hotel

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4 of 5 stars
bbjacobson   1 contribution
Georgia
12 Nov 2009 | Trip type: Family

The room at the Ambassador Hotel was clean - hotel was nice and very classy. Staff was friendly and helpful at the Ambassador. Hotel has a large pool which was great for my kids to play. Because we were on a budget we had a room that had a sleeper sofa in it for the kids to sleep on. The... more

Management response from
PPayneAmarillo_Texas, General Manager

Dear Guest, I appreciate the time you took to comment on your recent stay at The Ambassador Hotel. We are proud that you chose to stay with us while visiting Amarillo with your family. It sounds like your stay was a memorable one, and we are glad to play a part in that with a comfortable room and friendly staff....

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3 of 5 stars
oldpunk   33 contributions
Atlanta, Georgia
9 Nov 2009 | Trip type: Family

Looked like it was the thing in its day about 30 years ago. Needs a thorough cleaning and renovation (i.e. filthy floors in common areas, cracked moldings, and rooms showing signs of wear). Breakfast, including the coffee, was cold and overpriced. No real difference from what you get at a breakfast included hotel. Could be a nice property if they... more

Management response from
PPayneAmarillo_Texas, General Manager

Dear Guest: Thank you for sharing your recent guest experience on Tripadvisor. We genuinely appreciate feedback (good and bad), and are sorry to learn that your experience fell short of your expectations. Indeed, The Ambassador Hotel is an older property. With that said, we are committed to keeping our hotel well-maintained. Additionally, we completed a multi-million dollar renovation at the...

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2 of 5 stars
traveljunkie723   1 contribution
seattle
8 Oct 2009

At one point, this was probably the top hotel in town, but it is in desperate need of a face lift. The property is kept nice and clean, but that can't hide the signs of old age - our closet door was missing, the drop ceiling tiles were peeling, windows and carpets were old, mattresses lacked comfortable support, sheets were... more

Management response from
PPayneAmarillo_Texas, General Manager

Dear Guest: You r feedback is very much appreciated, and crucial for us to ensure we are meeting and exceeding the guests’ expectation. We thank you for your kind comments regarding The Ambassador being kept nice and clean. A well-maintained property is a top priority for our entire staff. While our hotel is an older property, we are continuously upgrading...

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1 of 5 stars
JenSwa_9   1 contribution
Colorado
4 Oct 2009 | Trip type: Family
1
person found this review helpful

Spent $250 bucks to stay here in August and was not worth a penny. Sinks wouldnt drain, light cover fell down on us three times from bathroom, shuttle service three hours late, server during "complimentary happy hour" for 9th and 10th floor was out of ice at start of happy hour, staff at front desk and during happy hour not... more

Management response from
PPayneAmarillo_Texas, General Manager

Dear Guest: Thank you so much for taking the time to comment on your recent stay at The Ambassador Hotel. We value feedback from our guests, as it is vital to our effort to provide the very best in guest services and accommodations. I apologize for the concerns that you address in your review. The majority of your concerns could...

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2 of 5 stars
aroundtheworldgirl   5 contributions
albuquerque
24 Aug 2009
1
person found this review helpful

We stayed at this hotel (2 separate times in a week) on our way to Oklahoma and found it to be a below average experience. When we first called the reservationist told us about a great Route 66 rate ($66 instead of $89) if we had presented some kind of discount card. The reservationist told us all we had to... more

Management response from
PPayneAmarillo_Texas, Manager

Dear Guest: Thank you so much for taking the time to comment on your recent stay at The Ambassador Hotel. We value feedback from our guests, as it is vital to our effort to provide the very best in guest services and accommodations. We strive to provide high-quality service to all of our guests and we apologize that we did...

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Ambassador Hotel Amarillo Also Known As

  • Amarillo Ambassador Hotel
  • Ambassador Amarillo
Address: 3100 I-40 W, Amarillo, TX 79102
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