My stay at the Hilton Garden Inn of Amarillo was very pleasant. I was very impressed with the floral decor as well as the rest of the furnishings in the lobby. The restaurant staff were helpful and accomidating with a couple of requests. We were assisted by the front desk personnel with directions and recommendations also. The hotel is just... More

Upon checking in there was a lady setting up a wedding and booking hotel rooms. This should of been done by a manager who was just standing idly by watching this lady book 9 rooms all with different names and times of arrival. I booked 3 rooms, myself and both others being a diamond member, my room key was ready... More

I could not sleep as the room was not insulated well in regard to noise. You could hear everything that residents above were doing. Also even thought we are Diamond Club Members the staff informed us if we exercised the free breakfest option that we are entitled to that we would lose 750 points off our stay. It was the... More

I enjoyed my stay here and the location is good next to a lot of shopping and restaurants, etc. The rooms are slightly dated and my 'sleep number' bed didn't work. I did really love all of the pillows -- that was very comfortable. The bathroom as quite snug and it was difficult to open the shower door.

Nice, clean, good service, beds not comfortable, cooler unit terrible. checked in around 6pm, friendly service, went to dinner, return to sleep and rise early. At 2am my wife & I awoke to a very HOT room. Thermostat and unit not working correctly. The gentleman at the desk arrived at the room to correct. He did get the unit to... More

From my stand point, my stay at the subject hotel was excellent with the exception of renovation was on going at the LOBBY area. I would recommend this hotel and Hilton in other location to my business coleagues, friends and family. This hotel chain has the best beds to sleep on.

I always stay at the Hilton Garden when passing through Amarillo. It is well-kept, easy to get to, has comfortable rooms, and great food in their restaurant. The desk clerk even remembered me from a stay 8 months prior. Excellent customer service!

Hotel is standard fare for Hilton Garden Inn, only made unpleasant by the desk staff. Poor attitude, failure to explain certain check in policies, etc, that led to confusion. When asked for clarification, the condescending attitude was less than appropriate or welcomed.

This was my second stay at this hotel. The location is very convenient and it's clean, which is at the top of my list of importance. Cadillac Ranch is just down the highway a couple of miles. The staff is friendly, checking in and out is very convenient. The room size is nice and the bed was good, but not... More