My fienace and I were totally displeased by the way were treated by Budget Suites of America in Addison, TX because we did not receive quality service. At first we were checked into an unclean room, that smelled very smoky, and we specially requested a non-smoking room. Johnnie and I could not even breathe in the room, it was that horrible smelling. So we called the front desk, and told Katy a hotel representive that we were unsatisified with room being smoky. So she had the security guard bring up two different set of keys to room so that we could chose the best one that we thought would please us. Both rooms had capet stains on them, but the room D2090 was the most best smelling room, and you could tell that the room was not smoking. The only thing about living in a inclosed hotel is the aweful smell that is in the hall ways. It smelled like a wet dog in the hall ways of this hotel. Also, Johnnie and I did not like the fact that our room did not come with a mirowave. I had... more
TripAdvisor has free and easy resources to help you enhance your listing and promote your property.
- Start Here - Visit Your Owners' Centre
- Add Photo
- Add Video

