The staff is not friendly, helpful, or even useful. The place is infested with bed bugs, and will claim you are the one that brought them in. when you try and speak to someone that works there about the problem they will claim they know nothing, and cannot talk to you, that you need the manager. When I finally got...
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I have used Americas Best Value for travel economically, and do not expect fancy, but they have been clean in the past. This motel was filthy. There was a 1/4 inch of crud and hair around the sink, and edges of floor. The coffee maker looked as if it had never been cleaned. The box springs were stained, and the...
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just called in and got a room on way from lubbuck to fort worth ,good room clean and tidy was good enough for one night breakfast was simple but adequate
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I reserved a room for a week and get there from out of town and the room is filthy. I returned to the office to check out to get another hotel and they wouldn't refund my money. I'm stuck with a $300 bill and stayed 10 minutes.
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BEWARE BEWARE. Arrived at 11:30 p.m. on a Friday night and they did not have our "confirmed" reservation and told us they were completely full. After walking out and returning with a print out of the confirmation they magically found rooms; however, were very very shady about information they wanted from us. The premises were unclean and the office had...
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We are so sorry that you did not find our accommodations to be what you had expected; we did look into the situation, and found that your reservation was misplaced. Unfortunately there have been very large Grass Fires in our area, and we were doing our best to accommodate some misplaced families and also accommodate our regular visitors. It was...
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The room was not clean enought.
It is next to the freeway, a lot of noice.
Bed is to hard, cheap mattres.
They said it was remodeled; no sure what they mean.
You can tell a lot of cheap work in the room.
Also they charge me double, after leaving; like three days after I got a second charge for...
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Greetings we have read your complaint and looked at the room that you referred to, but were not able to find anything wrong with the room or the bed. We are very sorry that you did not find that our new mattresses and room amenities were to your satisfaction, and hope that you will visit us again, and let us...
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Stayed one night at this hotel traveling from Las Vegas to Jacksonville. It was easy to get to and room was perfect. Wi-fi worked great and there were plenty of towels and geat cooling system that was easy to operate. If you are traveling I would recommend this brand.
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I am very happy that you enjoyed your stay and are hope that you will return when you find yourself traveling or visiting the area.
Thank You
Roger Bhana
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it is remodeling, the office smells badly, and it suppose to be the place for the free breakfast (not real continental breakfast any way). You could not eat there of course, and you do not know how long the cereals has been there, the dust covers everything...
The room was not clean either, dust was everywhere, before you put anything...
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Hello, I have read your comment and do apologize for the inconvenience we were in the middle of remodeling the property to better serve our patrons, as you well know this type of work does not happen overnight, and we were very concerned about the condition of the property during this time. But the work is now complete, and we...
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Unfortunately hotel in going on major renovation. Room smelled heavily of paint. Ac made horrific noice as did the bridge next to hotel (every time a truck drove over it).
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Hello, I have read your comment and do apologize for the inconvenience we were in the middle of remodeling the property to better serve our patrons, as you well know this type of work does not happen overnight, and we were very concerned about the condition of the property during this time. But the work is now complete, and we...
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