Where to begin? No toilet tissue or towels in public restrooms. We were in the hotel for a wedding, and they lost the bride and grooms honeymoon suite reservations. There was an unexpected RAP CONCERT IN THE ATRIUM we were warned about when we checked in, but not when we made the reservations a month in advance. The concert was... More

When we called the lady that took out reservations was great. We drove the three hours and arrived there. When we arrived obviously staff had changed, or they have a very different phone manner as compared to their in person nature. Very rude and unknowledgeable about the job they were paid to do. Oh, and it was raining. Lobby was... More

I have stayed in that hotel for more than a month. I have no choice because my company has a corporate rate:- Pros: 1) For the price ($45 per night) , you can't ask for more 2) Stay-able 3) HJ tried very hard to upgrade their facilities but.... 4) Workable Internet Connection!!! Cons: 1) Noisy. I.e. ppl banging their doors,... More

We recently took our family to H.J. for a family reunion and the conditions were horrible...mold in rooms, mice, washing done right out side breakfast room, no soap in rooms, no service the entire week-end, ran out of food, swimming pool had green algae in it and dirt, some rooms without pillows, dirty sheets and bedcovers. I would never stay... More

Booked for an event months in advance. It took over an hour to check-in and some guests did not get a room that they had reserved. The hotel room and the area where we had the reception were dirty. The light did not work in the room and the sink would not drain. The staff and the mgmt were rude... More

From the moment we checked in (actually the thirty minutes it took to check in with no line), this was the worst stay I've ever had in a hotel. We were there for a family reunion, and I did not hear one good comment from anybody. They had months to prepare for our crew (which took up more than 50... More

Stayed as part of a larger group. The hotel is redone but still smells. The airconditioner didn't work, the sheets smelled real bad. Comforter didn't fit, there weren't any under blankets on top of the sheets. And the most annoying thing was the lack of hot water, got up extra early and still no hot water. Hotel management was shoddy... More

This motel has just undergone a major renovation and it showed. The room was nice and most importantly it was clean. The beds are double, which makes it a little crowded when sleeping. It would have been nice if they had switched to queens. The bed sheets are on the thin side. There was some minor tile work that needed... More

The outside of this hotel is deceiving. It has been renovated to look inviting, but the rooms and service are horrible. The attendant was rude and irritable since we interrupted her TV watching by checking in. The rooms are supposed to be non-smoking, but the entire place reeked of cigarettes. Turning on the air conditioning unit just made it worse.... More