The hotel was clean and the staff was attentive. All in all, a good experience. There were several fairly good restaurants nearby and since it was raining much of my trip, that really helped. Plus, the selection of cable was good. I especially like the Retro TV in Knoxville and the Turner Classic Movies. More

Stayed one night prior to an early flight. Room spotless, comfortable bed, friendly staff, prompt shuttle. Park & fly package a bargain when you consider $$$ saved by not having to pay airport parking fees. More

My friends and I stayed at the Fairfield Inn while we were in the area to attend the NASCAR race in Bristol. The location was easy to find, but we found that it was a bit difficult to get in/out of the property because of traffic on the main highway. Not the hotels fault that there wasn't a stop light... More

I was pleasantly surprised at how clean and updated this hotel was after just spending the night in the same hotel in Nashville, TN., where I was disappointed at how dated the bathrooms and mattress was.. The Alcoa property had a very comfortable bed and newly renovated bathroom. The staff was very friendly and immediately responded to a suggestion we... More

Standard Fairfield Inn layout and design. Staff extremely friendly and professional. The treat jar (filled with jelly beans, gummy bears, rice crispy treats) is a nice touch. Breakfast is standard Fairfield Inn fare, and the staff is attentive of keeping everything stocked. The only downside is that the room seemed quite dated compared to other Fairfield Inns, and the room... More

Stayed 1 night with family on our way to final destination. It was about 10 minutes from the main highway, but easy to find since it is located across from the airport and there are signs to direct you there. Although it was off the highway, it was worth the drive. This hotel was very clean and the staff was... More

We were impressed with the quality and comfort of the beds, and the overall cleanliness of the room. This is a newer hotel and very pleasant. Free breakfast was standard fare, but had a wide variety of choices from cereals, juices, breads, sweet rolls, waffles, etc. Would definately stay again. More

My group had four rooms, and only I had the less than satisfactory experience. There was no maid service. We never used the DND signs. The first night there was a "Sorry we missed you.." note under our door. Usually I just let it go and hope for room service the next day. Second morning I noticed several waterbugs in... More

This is one of the nicer hotels in the area. Check in was very pleasant and efficient. Matthew, at the front desk, did an excellent job of making me feel welcomed as a guest. Since I am a Marriott Rewards Member, I asked if it would be possible to get an upgraded room. To my surprise, I was given a... More