We are typically very pleased with Best Western hotels and stay frequently. But this was one of the worst rooms we've ever stayed in. Our experience from online booking, through check-in was great. Friendly staff, hotel itself fairly attractive and tidy, until we got to our room. It smelled musty, damp and smokey, even though ours was a "non smoking"... More

Currently staying at this property while on business. Check-in took about 15 minutes while the poor desk agent dealt with prank calls. One guest was waiting to swap rooms because his A/C wasn't working. Another guest was getting a new room since he originally was given a maintenance closet (I can't make this up!). The room is updated, but retains... More

My husband and I stayed at the Best Western of Altus on a Friday night. The woman who checked us in (and I think the one I talked to on the phone when making my reservation) was very friendly. When we checked in we were given coupons for free beers or sodas in the hotel's bar (didn't use them, though).... More

I had a wonderful experience at this Best Western. No, the room was not fancy, a little outdated, but it was clean, very clean. I had a very spacious King room that had an easy chair with ottomon. I was on the ground floor and am not sure if the room above me was occupied or not because I did... More

We read the reviews and were a bit nervous before we arrived. When we finally made our way into Altus to check in, there was a mix up on our room. Instead of a first floor double, they had us on the second floor. We were cool with the new arrangement because we understand that things happen during the booking... More

Besides the discovery of atleast 8 long hairs in the bed, which pretty much told us that they didn't change the sheets, our stay was great! When we called in to have our sheets changed, housekeeping was there in 3 minutes. The front desk staff were very personable and the bartenders in the cocktail lounge did a super job, even... More

Well the room smelled like smoke, not overwhelming but still nasty. Tv was lcd and got 30 good channels which is a plus. Not sure if all guests get this but I got two free drinks every night I stayed; at the on site bar. The two free beers make up for the outdated interior of the hotel room.

This room was definitely an old smokers room. I don't think anything has been cleaned or updated since the smokers. The carpet, bedding, room was old and worn out. The air conditioner did not work and there were very stange people in the parking lot and on the balcony.

Recently renovated room with comfy beds, fridge & microwave. Good hot breakfast. Very friendly, helpful staff. But nonsmokers beware: The hotel was still being renovated in April 2010, and a number of rooms have recently been converted from smoking to nonsmoking. We tried three nonsmoking rooms before we got one that didn't reek.