19 Reviews 
My high school reunion class was gathering at the Hampton. We made our reservations approximately two months in advance, and wound up with a room on the third floor at the far end of the hall. The rest of my class wound up with better rooms on the first floor. It appears that if you make your reservations earlier the...
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I am very sorry that you were not happy with your accommodations or service here during your recent visit, and hope you will accept my sincere apologies. We do try to fulfill all guest room type requests whenever possible, but can not guarantee room location prior to arrival, due to availability and other factors. I know you have had further...
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I am part of HHonor and has stayed at many Hilton's facilities around the world. This Hampton Inn at Altus is one of the nicer hotel in Altus. However, service is hit or miss. I have been staying here for business purpose quite a few times a year. There are times that they have great front desk service (check in)...
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Thank you for your loyalty to the Hampton brand, and for your many visits to our property. I am sorry you have been disappointed with us, and will use your comments in discussions and training to improve our service and emphasize the need for everyone to make sure that every guest interaction is positive. I hope you will give us...
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I stayed here for about 6 weeks in the spring of 2012, and have almost no complaints. The staff are friendly and helpful, especially housekeeping. The complimentary breakfast is a major plus, making hotel living a little easier to handle. I guess I can't really complain about the wireless internet, as it is complimentary, however it is almost as slow...
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Thank you so much for choosing to stay with us and for sharing your comments. I am sorry you were frustrated with the internet & television here - we have planned an upgrade for both systems to occur before the end of June. I hope you will be pleased with the improvements during future visits.
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Spent approximately 100 nights at the Hampton Inn in Altus between September 2010 and March 2011 and enjoyed my time there. The friendliness of the staff was a huge boon for such a lengthy amount of time as the rest of Altus leaves a lot to be desired.
The rooms were always clean and received several upgrades during my stays...
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Thank you so much for your many visits and loyalty. The bug problem, as you know, continues to be bothersome, and we are open to any suggestions you may have in this (and any other) area of our operation. As far as your mattress goes, yes, it is the Hampton spec, and if you want, we can provide you with...
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Stayed here for one night on business. We arrived in late evening, the front desk clerk got us checked in right away. The room was quiet, clean and very comfortable, and the bed was great after a long day.
Thanks for sharing your comments. We really appreciate your business and are glad you were happy here. We hope to be your hotel of choice when you are here in Altus.
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Stayed at this hotel in July 2011 for a family getaway. Upon my arrival I stood at the desk for at least 10 min before someone came from the back giggling and laughing with a cell phone in her hand. She finished her texting or whatever she was doing then looked up at me with a look of being disgusted...
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I am terribly sorry to hear of your experience at this hotel, thank you for posting your review. Please accept my sincere apologies for the poor treatment you received by a member of our team, and know that I will use your comments is discussions and training to improve our service. I am sorry, too, to have lost your business,...
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We've stayed here twice now and our stays were years apart. Its great to know that its still a good place to stay. The rooms are quiet and comfortable and the staff very friendly and helpful. Take a break from your day and check out the sunset from the rear of the hotel. Both times we've stayed there its been...
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Thank you for staying with us and for being pleased with our service and accommodations. I’m so glad you were able to enjoy the sunset from here both times, we’re really lucky to have such a great event happen right here, every night – and for free, too! Safe travels and we hope to see you again the next time...
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The rooms were great, the staff was excellent, definitely the best place to in Altus. My only complaint was that it's about $50. more per night than the other hotel/motels in the area but overall worth the price.
Thank you for submitting your contribution about our hotel. We work hard to provide excellent service and accommodations to all our guest and we are glad you found value for your money here. Let us know when you will be back so we can thank you in person.
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This is an outstanding hotel with an excellent staff. The rooms were very quiet and comfortable. A hot breakfast was waiting for us every morning. And it was different every day. most places that have a breakfast would have the same thing every morning . the breakfast to go on the day of checkout was also appreciated.
The maid service...
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We are so glad you had a good experience at our hotel, thanks for sharing your comments. Your photos show that you were here during our recent snowstorm – that was something, wasn’t it?! Being from the Midwest, you are probably used to that kind of thing, and we have our fair share of weather challenges here, too. We hope...
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We had made a reservation but when we arrived, we were told there were maintainance problems and were sent to another hotel in town. I would not ever try to stay at this hotel again.
I am sorry we lost your business – our maintenance issue has since been resolved. I hope you will consider giving us another change to earn your patronage during your next visit to Altus.
If you would like to discuss this further, please contact me directly. Thank you.
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19 Reviews
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