The staff was very good. The room was comfortable. I liked it More

Our destination was Erie, PA, however, upon arrival on Oct. 8th, we quickly discovered that all the hotels were "sold out". The staff at the Town Suites, near the Millcreek Mall were very helpful and located the Hampton Inn in Austinburg, OH - approx. 45 minutes west of Erie. Although we were not planning to travel in that direction, it... More

This Hampton Inn was clean and easily accessible from the highway. We were driving from Cincinnati to Niagara Falls and needed a stop over and this Hampton Inn fit our needs. Check-in was super easy and you could grab a cookie once you checked in (nice touch). Also, they always have coffee and tea (24 hours) in the lobby, another... More

I always pick Hampton Inn over any other hotel. This time I wish I would have stayed at the Holiday Inn Express which is a half mile up the road. Hampton Inn usually has really high standards but this one does not measure up to other Hamptons we have been to. The overall appearance of the entire hotel was just... More

Clean, quiet and comfortable room. I travel for business and value those qualities. Breakfast was normal fare. It's easy to recommend this as a good place to spend the night. More

stayed at this hilton serie because it was the closest thing from hilton to ashtabula not a whole lot to do and see around the hotel you need to venture out .. lot of wineries in the area which are nice to visit there is a Holiday inn express across the street looks newer ,... More

Never really stayed at a Hampton Inn. Now it's my new favorite. The room was immaculate & exceptionally comfortable. Very reasonable rate as well More

We booked 5 rooms among 5 different families for new years eve. All of us had young children ranging 5-9 yrs. We were yelled at for making too much noise, not in the room, but for going back and forth to the pool! Kids are kids, doors will open and close, excuse us for having children. The night shift front... More

Staff was super friendly and know about customer service! Room was clean (no bed bugs). Gym was small but equipment was new. Morning breakfast buffet was a treat. Both hot and cold foods. Close to the highway--easy on and off. More