We booked this room after following a link through the Rock n Roll Hall of Fame's website. We were looking for hotels that offer package deals for the Hall and a room for the night. The hotel is about 30 minutes from the heart of Cleveland, and it is RIGHT off the highway (I-77), with a very convenient location, and... More

We reserved many rooms for a group of high school students. The accomodations were nice and not one complaint from the students or parents about the hotel. The staff is extremely cooperative and helped to make the vistit successful. I would highly recommend this hotel. More

Where to begin... I reserved a suite with a jacuzzi and an extra bed for my 7 year old daughter I get to the suite instead of extra bed there is a fold out couch bed which ok no problem still a bed. The couch it's self is covered in stains and the sheets and comforter on my king bed... More

We were in Akron for a family reunion. Accommodations were at this Comfort Inn that is close to shopping and dining. It is a clean facility and the staff is friendly. Since this was Reunion Central for us, we used a Courtesy Suite for indoor activities and the lawn area for family games and some dining. This location is approximately... More

Customer service was above and beyond and exceeded our expectations. Very, very helpful and courteous. They make you feel very welcomed and provide great cookies. Hotel room was updated and very appealing. It made our stay very relaxed and comforted. Laundry on-site was very conveinent. Lots of shopping and attractions in the area. Great restaurants are only a walk across... More

I enjoyed my stay at the Comfort in west it was enjoyable and the staff here where so generious to help me when needed! guest dryers werent working but employees were nice enough to let me use company dryer to dry my clothes at no charge! Housekeeping staff was just excellent and my room was very clean and up too... More

This was a horrible experience. My sister rented the meeting/party room for her 40th birthday party. We also reserved 5 rooms for out of town guest and reqeusted that they be on the same floor near the party room. This was done several months in advance to ensure that no other guest would be disturbed during the party process. The... More

Had great stay! Housekeepers were polite and friendly! (ask for marquita again when i return, shes fun to party with) thank you again! More

Had problem with room and girl at front desk said she was one in charge as no manager was available. She said she was head of housekeeping but working front desk. She had nasty attitude and was very rude. Didnt want to listen to me about issues with my room. Paid for non smoking but room had cloud of smoke... More