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All 2 Arden hotels »

Quality Inn & Suites Biltmore South

2.0 of 5
1 Skyland Inn Drive, Arden, NC 28704
Hotel amenities
Ranked #1 of 2 hotels in Arden
3.5 of 5 stars 39 Reviews
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39 reviews from our community

    Trip type
Traveller rating
    8
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Date Rating
somerinsc1
1 review
2 of 5 stars Reviewed 14 January 2012

Had to call front desk numerous times about youth group being loud in hallways and constantly running from room to room. Could not use indoor pool or hot tub because the youth group was allowed to overtake hotel. Wireless Internet also would not work half the time so just gave up on it. Large groups should all be placed together... More

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lcoop3980, Guest Relations Manager at Quality Inn & Suites Biltmore South, responded to this review
8 February 2012

We apologize that your recent stay was less than desirable. Please know that we have addressed the situation with our staff and our sales team to communicate noise sensitivity to large groups. Thank you for taking the time to share your concerns and we hope that you do visit us again! More

not happy I
undisclosed
1 review
2 of 5 stars Reviewed 18 November 2011

I stayed here for 5 days with my team, during a national tournament for soccer. On the first day, I left for practice. I left an envelope with my money (125$) inside of it, folded up behind the TV. I returned and it was gone. Giving the maid the benefit of the doubt, I assumed she threw the envelope away,... More

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lcoop3980, General Manager at Quality Inn & Suites Biltmore South, responded to this review
2 December 2011

I apologize for your less than pleasant stay with us concerning the missing envelope from your guest room. It is our policy and personal commitment to provide a safe and comfortable stay for all of our guests. We take every precaution to make sure guests and their properties are secure and even offer a safe to secure valuables free of... More

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LisaA1970
Rock Hill, South Carolina
Contributor
20 reviews
6 helpful votes
4 of 5 stars Reviewed 4 November 2011
1
person found this review helpful

This hotel has been around for a long, long time, however, they have done a great job making it up to date and comfortable. I stay in a lot of Choice Hotels and I must admit this is one of the nicer ones. The rooms were a little small but nice nonetheless. Breakfast was typical but the staff was kind... More

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247HardWorker
Orlando, Florida
Top Contributor
67 reviews
61 helpful votes
3 of 5 stars Reviewed 27 October 2011

I am still getting used to the Qulity inn standards. This room was ok. It was clean and smelled good. The staff was nice and everything here was normally. From the outside the hotel looks a little newer but on the inside it seems a little dated. They have not upgraded to flatscreens yet which is something I think all... More

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aremley99
Lexington Ky
Reviewer
5 reviews
4 helpful votes
3 of 5 stars Reviewed 17 October 2011

We stayed here for 3 nights in October 2011. The hotel was clean and convenient to the Biltmore. The rooms are very small and need updating ( tables in the rooms and closets!). The indoor pool was very clean and nice - defintely best part of the hotel. Breakfast was typical - waffles, cereals, toasts, muffins, and fruit. Across Long... More

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chicagoml
Chattanooga, TN
Reviewer
3 reviews
2 helpful votes
2 of 5 stars Reviewed 9 September 2011
1
person found this review helpful

Stayed at this hotel for 2 nights. The staff members were friendly and the pool was nice. For over $100/night, I expected more. The room had a very distinctly damp/moldy smell/feel to it. We've been home for 5 days and I'm still coughing! There was no closet in the room - a small wardrobe that wouldn't have fit much. The... More

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lcoop3980, Public Relations Manager at Quality Inn & Suites Biltmore South, responded to this review
13 September 2011

Thank you for providing feedback regarding your recent stay with us at the Quality Inn and Suites Biltmore South. I apologize that your time with us did not meet your expectations. Our goal is to provide a wonderful experience to all of our guests that leave them eager to return and it is clear we did not succeed in doing... More

scald
Pfafftown, North Carolina
Senior Contributor
27 reviews
19 helpful votes
4 of 5 stars Reviewed 27 July 2011

The staff at the Quality Inn Biltmore South were very courteuous to all of us during our family reunion. When we arrived the kids took over the pool and us old folks took over the breakfast area. The next morning when our large group was too much for the breakfast area they moved us into the conference room next door... More

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TillettMD
Summerville, SC
Senior Reviewer
8 reviews
5 helpful votes
5 of 5 stars Reviewed 25 July 2011

Though my stay at this hotel was brief on my latest stay in Arden, I have stayed here previously and highly recommend it. The room was found to be clean, as were the sheets, linens, and bath towels. Despite being located just off of I-26, I have never had any issues as far as road noise us concerned. The hotel... More

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dkirk00
Lexington, KY
1 review
3 helpful votes
2 of 5 stars Reviewed 25 June 2011
3
people found this review helpful

This place is unbelievably over priced for the very limited and dated accommodations available. The advertised amenities are extremely misleading, and the rooms are tiny. Wireless internet really does not exist. Since I needed to access email for business, this was very inconvenient. The original room we were given smelled strongly of Clorox. We were then given a second room... More

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mharmonavl, General Manager at Quality Inn & Suites Biltmore South, responded to this review
12 July 2011

Thank you for comments and suggestions. We will go over them as a team so we may improve our services. My sincerest apologies for the inconveniences you encountered during your stay with us. We do have some renovation and upgrade plans in place for the near future and hope that will come back and stay with us to see those. More

TrvlingMyBucketList
Raleigh, North Carolina
Contributor
15 reviews
8 helpful votes
4 of 5 stars Reviewed 9 April 2011
1
person found this review helpful

I've stayed here twice while visiting Biltmore. It's a great place for one night. The rooms are decent and breakfast is great. There is also a nice indoor pool and hot tub but never used it. Can be very busy in spring/summer season but the fall/winter was quieter. A little further from Biltmore estate (20-25 minutes). About 15-20 to downtown... More

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mharmonavl, General Manager at Quality Inn & Suites Biltmore South, responded to this review
9 June 2011

Thank you for your kind review. We are pleased to be your hotel choice when you visit Biltmore. We appreciate your patronage and hope to see you on your next visit to Asheville. More

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Quality Inn & Suites Biltmore South Also Known As

  • Quality Inn Biltmore South
  • Quality Inn Arden
  • Arden Quality Inn
Address: 1 Skyland Inn Drive, Arden, NC 28704

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