The hotel is in a stunning position, the rooms are basic and dated but adequate, food is repetitive and uninspiring but edible, the staff are magnificent they really work hard, as did our Chapa rep.unfortunatly this hotel has a few problems not least of which is the overall standard of hygiene, not really good enough for a 4 star, linen not changed enough, tablecloths in dinning room really grubby, poolside shower and loo very dirty. Another area for concern was non residents who are allowed to use the hotel facilities these are guests of other hotels, also anyone who buys a drink in the poolside bar can have the use of sun beds, pool ect, this made the pool area very busy and noisy, not what you expect from a holiday sold as a quite escape. The poolside bar was lively during the day ,but in the evening the resident DJ really got carried away playing inappropriate music at ridiculously loud levels ,soon all guests would vacate leaving a empty bar with mainly staff management and... more