Hi we stayed in the ozukara 2 apartments from 8th sept for a week, when we got there at 3am we were shown to our room with our 18 month old little boy, apartment was lovely, clean and modern. But we discovered there was no cot for our lil one it was nearly 3.30 am and we needed sleep, went back to reception and asked for a cot and the BOY who was in charge didnt even know what i was asking for, had to wait for the manager to come in at 9am, so none of us sleep as our wee one doesnt sleep in a bed and wouldnt settle, Once i spoke to the manager it was sorted straight away, pity that couldnt have been done when i needed it to.
My husbands mother stayed in the same place the week before and was leaving on the plane we arrived on, so she had left us a bag behind reception with a travel iron food and water which took them 3 days to find, there was only 5 hours from when it was left behind reception and us arriving so god knows how that happened.
The pool area was lovely tho, the... more