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Crowne Plaza Manila Galleria

4.0 of 5
Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
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Crowne Plaza Manila Galleria
Ranked #2 of 37 hotels in Quezon City
4.0 of 5 stars 206 Reviews
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206 reviews from our community

What travellers say about this hotel
  • Breakfast buffet(5)
  • Holiday inn(4)
  • Shopping mall(4)
  • Club lounge(4)
  • CUSTOMER SERVICE(3)
  • New rooms(3)
  • First thing(3)
  • Swimming pool(3)
Traveller rating
    65
    90
    35
    9
    7
Only show reviews for Family (48) | Couples (50) | Business (78)
Date Rating
Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 30 May 2012 NEW

Me and my friend stayed overall 4 nights here in December 2011. There was excellent customer service and everyone would greet you so kindly. I give this 4 stars because location was definately a problem for us. I had family who lived in Manila city right near Makati and it was sich a hassel trying to get a taxi to... More

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Manila, Philippines
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW

Every year, for the last three years. I celebrate my birthday/post birthday overnight at this hotel to unwind. It is very convenient and offers all the comfort that I need. The room is spacious, clean and quiet. Bed is comfortable and bathroom big enough with all the toiletries you may need. Location wise, it is a thumbs up choice. You... More

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Manila, Philippines
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 17 May 2012

Stayed in the hotel for 2 nights on May 9-11 to escape the extreme summer heat & humidity of Manila. I am very much please how accommodating and courteous staffs were contrary to some reviews. They are very much willing to assist you for any of your questions or clarificatins. The service is good, the buffet breakfast is ok with... More

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Makati
Top Contributor
53 reviews 53 reviews
Reviews in 25 cities Reviews in 25 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 13 May 2012

I was with my family, we reserved adjoining rooms. Check in was at 230, but one room was only ready by 330PM and the other room by 530PM after multiple follow-ups. Knowing they had a full house they should have had extra cleaning personnel. We went to breakfast at 9AM, but had to wait for 30 minutes for a seat.... More

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Angeles City, Philippines
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 May 2012 via mobile

We stayed in this hotel for an event happening within the hotel. The location is excellent if you have business/activities in the area. The hotel is convenient as it is connected to the mall. The mall may not be the best in the area, but if you need something in a pinch, it is very easy to get to. If... More

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Bocaue, Bulacan, Philippines
1 review
4 of 5 stars Reviewed 6 May 2012

We stayed during 'holy week' weekend. Naturally, throngs of people were there but did not make us feel 'crowded'. Though the pool was too small to hold such a big crowd (please note that it is shared by two hotels, that is Crowne and Holiday Inn), still my kids enjoyed it. Towels are readily available since pool is situated on... More

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Bangkok, Thailand
Senior Contributor
33 reviews 33 reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 May 2012

Nice place, OK location. Had a nice upgraded room with all you wish for. Breakfast was mediocre for a 5 star hotel. Internet hard to make work, and dodgy connections.

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John Romelle Soriano, Manager at Crowne Plaza Manila Galleria, responded to this review
7 May 2012

Hi Wimster We thank you for your review and suggestions, management is now working on this to deal with your concerns, we will make sure your next visit will be a better one. More

Glasgow
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 23 April 2012

I stayed here for two nights. If you are expecting a warm welcome and smile on arrival to reception you may be disappointed. I was greeted with a cold reception and a check in process that took ten minutes. Check out was even worse. Took 15 minutes and again no one smiles or wishes you a fair well. I had... More

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John Romelle Soriano, Manager at Crowne Plaza Manila Galleria, responded to this review
24 April 2012

Hi MWB5055 Thank you for your review and comments; we are now relaying your concerns to the management involved. Rests assure your next visit will us will be a lot better experience. More

Belgium
Senior Contributor
36 reviews 36 reviews
Reviews in 30 cities Reviews in 30 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 15 April 2012
1
person found this review helpful

Booked a club room for one night. Rooms are nice and spacious and we were on the same floor as the club. So very easy because you can wait a long time for the lifts. The service in the club lounche was very nice and profesional (Nikki, Kian and the rest of the team) We could have breakfast in the... More

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John Romelle Soriano, Manager at Crowne Plaza Manila Galleria, responded to this review
23 April 2012

Hi Marja-Alain, thank you for the amazing review and comments. Crowne Plaza Manila Galleria has the most spacious rooms in all of Manila. We are glad you enjoyed. Hope to see you soon! More

Laoag City
Contributor
20 reviews 20 reviews
Reviews in 17 cities Reviews in 17 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 14 April 2012
1
person found this review helpful

The last time I was here was 4 years ago and it's still one of the good hotels in the Metro. I like that for the price (P3,500 or $81) I paid, the room was spacious, the bed was comfortable, the bathroom was perfect and the breakfast buffet was filling. Bang for the buck!!! My wife, daughter and I stayed... More

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IHGCare, Guest Relations Manager at Crowne Plaza Manila Galleria, responded to this review
24 May 2012

Dear ilocanotraveller, Thank you for writing a review about your recent stay with us. We are glad you enjoyed your room accommodations and hope you and your family enjoyed your visit. We work very hard to ensure our facilities and service are superior and apologize the cost of the internet fell below your expectations. We take all reviews positive and... More

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Additional Information about Crowne Plaza Manila Galleria

  • Crowne Plaza Quezon City
  • Galleria Manila Crowne Plaza
Address: Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
Price range (per night):* INR6,273 - 10,082

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