My wife and I spent our final night in Manila at this hotel. Our only regret is that we didn't spend our entire time in Manila here. The staff was extremely helpful, especially Andre, at the check-in lobby. He helped us get the best rate possible. Although check-out was at noon, our flight home wasn't until 10:30 p.m. Andre told... more

I stayed there with my husband for 2 nights since New Year Eve. The hotel's location is excellent. With exceptionally light traffic on New Year Eve evening, it took us less 30 mins from the airport. This was my second time to stay there. Compared to my stay in 2007, I found that the hotel deteriorated notably, esp the bathroom.... more

As I noted in another review, all reviews are relative --relative to the reviewer's experiences. With that said, I write this review based on my previous stays at The Hilton, The Hyatt, the Marriott, Crowe Plaza, The Manila Hotel, and other "upscale" or luxury hotels. Booking the room through the Priority Club website was a snap and the website provided... more

I'm calling the attention of the management of Crowne Plaza Galleria Manila. I'm sorry to be rude, but i've encountered my WORST check in last December 25, 2009 (Christmas time) in your hotel in my entire life. I stayed with different hotels all over the world, from all segment and category, from 3 to 5 stars, unfortunately this would be... more

On arrival we were promptly checked in. My room was equppied with 2 double beds, television, fridge and bathroom amenities. The shower pressure was very weak. The room was very spacious! I had 5 small bottles of water in the room along with 2 apples :) Definately clean, comfortable. The hotel is connected to a shopping mall therefore you don't... more

I was looking for a place to stay in the heart of Manila for my December trip in the Philippines. I went to this site and looked for the best hotel in Manila, and boy TripAdvisor lead me to this wonderful hotel. The staff are very nice, the rooms are top-notch, and the buffet is just fantastic! I stayed in... more

My husband and I were very happy with the Crowne Plaza. The room was spacious and clean. The indoor connection to the Robinson Galleria was very convenient. You could find everything in one place without ever leaving the complex. We were also very happy with the breakfast buffet. There were numerous choices if one wanted an eastern or western meal.... more

I like this hotel much more than its sister branch the Intercontinental in Manila. The rooms are bigger, the service is less stiff and more personable, an it connects to a mall with lots of restaurants, shops and a cinema chain. It is quite far though, so if you have to do business in Makati it's not much of an... more

This hotel is much newer compared to its adjacent sister hotel, Holiday Inn which is just next door. Both the hotels shared the same facilities. In fact, if you want to use the gym you need to pass through the swimming pool (small) and then go through the Holiday Inn entrance. This is rather inconvenient. And the gym is rather... more