The best thing about this hotel is its location- right by Robinsons mall if you fancy shopping or the movies and very close to Manila Bay. The hotel is quite dated, but clean enough and the staff provide an okay service. I struggled to communicate with a few of the people on the front desk which was surprising in a... More

Bad experience for this hotel. I've learned my lesson...what you pay for is what you get. I followed their rules that at least 1 night should be paid in advance. I paid almost in full for 2 nights 6 months prior to my arrival so they should follow the old rate because i paid it in full but then when... More

Nice room for its category. Very bad and poor customer service from front desk to room service. Saw many unpleasant behaviors of employees, choosy on whom to greet except for the room cleaners who are very courteous. Breakfast is good. Can't really sleep well because of the on-going adjacent construction even at night. More

I called your Hotel today, Dec 07 to ask your Sales staff if they were "dog friendly" in the event I was to hold my wedding receptio there as my pet dog who is fully trained is considered part of our family. I was able to speak to a certain "Rowena" of Sales who did not even greet me initially... More

This hotel serves the purpose to have a better stay for the moneys worth. And so we got a room with a view by request. The hotel is a bit older though it can still be seen the nice interior if maintained. Some staff members at the reception were not so accommodating. Three were behind the counter but the service... More

This was a very affordable hotel for my wife and myself. We stayed there while my wife had her medical for a visa and when we went for the interview very close to Embassy and shopping centers. We would stay there again. More

we stayed here last august , the room is clean but small and the shower is not good very small the water went all over the floor.The staff is friendly! Breakfast was also good! and the shopping mall very near, just across the road and you are already there , and my husband so much shopping in robinson!so definitely we... More

We stayed in a suite from 4th Sept to 11th Sept 2011. The aircon was a bit noisy, but I appreciated that as it drowned out the sound of my husband snoring! Room had a king bed and a seperate lounge room. Bed was very hard, so bought a fold up bit of foam from Robinson Mall which made it... More

Old hotel which needs more care. Noisy aircons and big nobbly pillows can ruin the stay. Breakfast small. located next to the Robinson shopping center. They charge 40 Ph P for extra pillows. Never had this before. More