Stayed here for 3 nights before our trip to Palawan. Stayed at their suite (since we were a family of 5 travelling) and the staff was very accomodating to bring in a rolling bed for one of the family. The pool is decent (although I never really used it) and the breakfast buffet was pretty good with the exception of...
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If you wish to stay somewhere in Manila, choose Century Park. We stayed at the 18th floor, Executive Lounge and enjoyed the whole stay. Although the place is old, it is clean and the staff are always ready to assist you in your needs (you can ask them to clean again your room, ask for a new set of towels,...
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Thank you so much for posting a review. We are delighted that you enjoyed your recent stay with us. Your commendation of our Housekeeping Room Attendant has been noted and this will surely motivate them to be always at their best. We look forward to welcoming you again in the near future. Thank you.
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The only reason why my family of five stayed at this Hotel last April 2, 2012 was that it was for free courtesy of Century Park Hotel's sister Company, PHILIPPINE AIRLINES. Our evening flight to Lax Usa on April 1, 2012 was cancelled due to unexplained reasons. We asked the airline to refund to us the prepaid rooms at Hotel...
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Thank you for posting a review. We are delighted that you enjoyed your breakfast during your stay with us. It is through this that we are able to evaluate how we can improve and serve our guests better. We have finished renovating our Deluxe rooms, however, the studios that were given to you are still scheduled for renovation in the...
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Mostly happy with this hotel, free airport pickup was nice, room was OK, The problem was after I checked in I locked up all my valuables in the room safe but forgot one item; a Samsung Galaxy tab that I left in my bag. I left the hotel for 1.5 - 2 hours and someone entered my room and searched...
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Thank you for posting a review. We have conducted a belated investigation on your allegation that someone entered your room and took your Samsung Galaxy Tab. I have also corresponded with you through your personal email about the result of our investigation, which shows that nobody entered your hotel room when you went out, on the date you stated. We...
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GOOD:
· The room was clean and with hot shower, refrigerator, TV, WLAN.
· All staff was very polite and friendly.
· Dinner and breakfast buffet was very tasty and rich in choices.
NEUTRAL:
· The transport to the airport took about 30-40 minutes, depending on the heavy traffic.
BAD:
· Nothing bad at all.
CONCLUSIONS:
· A nice, good...
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Thank you for posting a review. We are delighted that your stay with us met your expectation. It is through this that we are able to evaluate how we can improve and serve our guests better. We are continually striving to give all our valued guests the best service and facilities possible. We look forward to welcoming you again at...
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This was the worst hotel experience I have ever had. Looking at the website, the Century Park looks like a good, deluxe hotel with easy access to the airport in Manila. The price also seems to reflect the allegedly good reputation of the hotel.
I am a business traveler and stay in nice hotels regularly. The purpose of a deluxe...
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Thank you for posting a review. We are concerned about your experience and we are looking into these matters. Please accept our sincere apologies for any inconvenience caused. I am grateful I was able to talk with you personally and hear about it first hand before you left our hotel.
Through this we are able to evaluate how we can...
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I will be honest; yes the Century Park Hotel is kind of old. Yes, there were complaints of cockroaches crawling on tables, but I just have to say that the staffs makes me believe that this hotel has the finest, most responsive, most proactive, and genuinely good staff (hotel banquet, rooms) that I have ever encountered ever in organizing events...
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Thank you so much for posting a review. We are delighted that your recent stay with us has exceeded your expectations. Your commendation of our Banquet and Front Office team will surely motivate them to be always at their best. We look forward to welcoming you again! Thank you.
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I imagine that the Century Park Hotel was quite the hotel in the 1980s -- It's the sort of place where Imelda Marcos would have gone to show off her shoes. While the levels of service might have remained high since that time, the Century Park has not updated its rooms since that time.
The front desk staff is helpful,...
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Thank you so much for taking the time to post a review. We have renovated our deluxe rooms (14th to 17th floors) since last quarter of 2009. May I suggest that when you book with us directly or through online travel agency, again, please choose the deluxe rooms category. We look forward to seeing you again. Thank you elsiegaba
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As an elderly woman travelling on her own, I found everyone most helpful and anxious to make my stay pleasant.The room was most comfortable as was the bed and the shower excellent. There was excellent variety in the dinning room ,in fact the best buffet since the Marco Polo In Davao !.
Thank you so much for posting a review. We are delighted that overall you have enjoyed your stay with us. We look forward to being of service to you again. Thank you.
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