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Pan Pacific Manila

4.5 of 5
M. Adriatico corner General Malvar Streets | Malate, Manila, Luzon 1004, Philippines (Malate)
Hotel amenities
Pan Pacific Manila
Ranked #2 of 100 hotels in Manila
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413 reviews from our community

Traveller rating
    210
    147
    39
    13
    3
See reviews for
Families
50
 
Couples
116
 
Solo
58
 
Business
91
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Iligan City, Philippines
Top Contributor
94 reviews 94 reviews
28 hotel reviews
Reviews in 40 cities Reviews in 40 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 24 May 2013 NEW

Pan Pacific Hotel is really a gem of a hotel in the midst of the bustling Malate area of Manila. It's very near to Robinson's Place, a number of restaurants & night life entertainment. It's a like a bit of an oasis where you can rest & relax after a day's shopping or sight-seeing. Rooms are spacious with comfortable beds... More

Was this review helpful? Yes 1
See 4 more reviews by Amethyst59 for Manila
Rochdale, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

I stayed in this hotel for 12 nights in May 2013 on a business trip with other collegues. I would most definately recommend it for business but it is not in the correct area for a vacation as the surrounding area is pretty down trodden as is most of Manila to be fair. Although there is a very nice large... More

Was this review helpful? Yes 1
See 2 more reviews by kim e for Manila
RMasselin, General Manager at Pan Pacific Manila, responded to this review
24 May 2013

Dear Valued Guest, Mabuhay and Greetings from Manila! Thank you for taking the time to provide your feedback and share with our community your experience while staying with us. I am very proud to read that we exceeded your expectations and that you truly enjoyed the modern comfort of our room and facilities, as well as the friendly and genuine... More

Chicago
Top Contributor
51 reviews 51 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 12 May 2013

Thank goodness for the Pan Pacific. After initially trying what is now the top-rated hotel in Manila, which was a complete disaster, we moved to the Pan Pacific and found everything we had lacked in the prior location. The rooms were huge, perfectly appointed, quiet and luxurious. The service was phenomenal from the welcome drink to the smooth check-in and... More

Was this review helpful? Yes 1
RMasselin, General Manager at Pan Pacific Manila, responded to this review
21 May 2013

Mabuhay and Greetings from Pan Pacific Manila! Thank you for your Great recognition and for taking the time to provide your feedback and share with our community your experience while staying with us. Very proud to read yoru wonderful comments and that we exceeded your expectations. Glad you finally find a facility and quality of service you were looking for... More

Manila
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 8 May 2013

This was my first time to stay here, although I have already heard good things about the hotel previously. The check in was hassle free, and the staff proved from start to finish to be very friendly and attentive to our requests down to every detail. We got a free room upgrade upon check in, and the suite that was... More

Was this review helpful? Yes 3
See 2 more reviews by BraulloBogart for Manila
RMasselin, General Manager at Pan Pacific Manila, responded to this review
21 May 2013

Mabuhay and Greetings from your Home in Manila! Truly glad to hear we have made it to the top of your Favorite list!!! Thank you for taking the time to provide your feedback and share with our community your experience while staying with us. I am very proud to read that we exceeded yoru expectations and that you truly enjoyed... More

Perth, Australia
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
Reviews in 19 cities Reviews in 19 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 6 May 2013

I stayed at Pan Pacific Hotel in Malate on 23-25 April. The hotel is about 15 mins from the Manila airport. The security is good, as with most of the hotels in Manila I suppose. I stayed in an executive room, the view was good, overlooking the ocean. The room is clean, spacious and nicely decorated. The service of the... More

Was this review helpful? Yes 2
RMasselin, General Manager at Pan Pacific Manila, responded to this review
21 May 2013

Mabuhay and Greetings from Manila! Thank you for taking the time to provide your feedback and share with our community your experience while staying with us. I am very proud to read that we exceeded your expectations and that you truly enjoyed the modern comfort of our room and facilities, as well as the friendly and genuine caring of our... More

Zamboanga City, Philippines
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 29 April 2013

The amenities and facilities are great. Nice view. Friendly staff. Great food. We had our school seminar here on Front Office Management and the speaker is so good. [Hi Sir Jimmy Belleza!] I have to say that their pool is not that big, but still its nice, with the jacuzzi and relaxing sunbed. The bathroom was epic, it has all... More

Was this review helpful? Yes 2
RMasselin, General Manager at Pan Pacific Manila, responded to this review
20 May 2013

Mabuhay and Greetings from Manila! Thank you for choosing our Brand while staying in Manila I am very proud to read that we exceeded your expectations and that you truly enjoyed our facilities as well as the friendly and genuine caring of our Butlers. I understand you had a truly relaxing and refreshing time at our pool. Thank you for... More

Alice Springs
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 27 April 2013

The Pan Pacific Manila is a beautiful hotel. Perhaps a bit aged in spots, the carpet looks worn and the marble in the bathroom has some damage to it, but it is still a comfortable spot to stay if you are in the Malate area. The area around the Pan Pacific has its benefits and challenges. Although this is a... More

Was this review helpful? Yes 2
See 3 more reviews by Bob C for Manila
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 20 April 2013

This was my first time staying here and I have to say the hotel staff goes out of their way to make you welcome and assist you to all your needs. The room was typical for a 5 star hotel with a nice mini bar and refrigerator; the internet connection was superior! The bathroom was spacious and had a separate... More

Was this review helpful? Yes
RMasselin, General Manager at Pan Pacific Manila, responded to this review
23 April 2013

Mabuhay and Greetings from your Home in Manila! Thank you for taking the time to provide your feedback and share with our community your experience while staying with us. I am very proud to read that we exceeded yoru expectations and that you truly enjoyed our facilities as well as the friendly and genuine caring of our Butlers. Exciting to... More

Sydney
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 12 April 2013

First time staying here, and loved the executive room I was allocated. Large bathroom, bedroom with desk and excellent wi-fi connection. The staff here are the real winner though, always so helpful and friendly. Special mention of Sayuri, excellent customer service at the gha desk.

Was this review helpful? Yes 1
RMasselin, General Manager at Pan Pacific Manila, responded to this review
23 April 2013

Dear valued guest, Thank you for taking the time to provide your feedback and share with our community. Thank you for experiencing our Brand in Manila We value your comments and I am very proud to read that you truly enjoyed our Executive room facility as well as the friendly and genuine caring of our Butlers. Hope you had a... More

Riga, Latvia
Top Contributor
98 reviews 98 reviews
98 hotel reviews
Reviews in 70 cities Reviews in 70 cities
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 7 April 2013

Having previously stayed in the Diamond, decided this time to stay around the corner: at Pan Pacific. It is an older hotel with good staff, good internet speed and easy access to smallish swimming pool. So, nothing really special and 4 star rating from me would be appropriate. However, what requires improvement is the breakfast! Especially if to compare with... More

Was this review helpful? Yes 1
RMasselin, General Manager at Pan Pacific Manila, responded to this review
9 April 2013

Dear Guest, Mabuhay! Thank you for taking the time to provide your feedback on your hotel experience while staying with us. Thank you for giving us the opportunity to be your Home on this particular visit. Your comments on your breakfast experience are well noted. Fresh fruit juice selection and fruit shakes are actually available at all outlets of the... More

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Additional Information about Pan Pacific Manila

Also Known As:
Pan Pacific Manila Hotel Manila
Pan Pacific Manila Hotel
Manila Pan Pacific
Address: M. Adriatico corner General Malvar Streets | Malate, Manila, Luzon 1004, Philippines
Region: Philippines > Luzon > Metro Manila > Manila > Malate
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Manila
#2 Business Hotels in Manila
#3 Family Hotels in Manila
#8 Romantic Hotels in Manila
Price range (per night): INR7,144 - 12,055
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Pan Pacific Manila Hotel is the first and finest luxury hotel in the Philippines that delivers the promise of royal treatment by providing all guests with impeccable 'Butler Service' - a unique concept of consolidated services associated with the utmost personalised care. Located at the heart of the historical and cultural district of Malate in Manila, Pan Pacific Manila Hotel is just a short drive from the city's convention, exhibition and business centres. It is just 8 kilometers away from the Ninoy Aquino International Airport.A business hotel, designed to offer a comfortable abode to business travellers with its excellent facilities and service, it has 236 all-executive rooms and 7 spacious function rooms that cater to the accurate needs of the most demanding clientele.Pan Pacific Manila was recently recognised as the Philippines' Leading Business Hotel at the 2008 World Travel Awards. The hotel also ranked 44th in the Conde Nast Traveler Magazine's 2008 Top 100 Readers' Choice Awards for Asia Hotels. ... more   less 
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Pan Pacific Manila
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