Booking was a challenge... the internet booking doesn't work. But I called and made a reservation OK. Lobby was very smoky, but my room was OK. I had requested a non-smoking room and was a bit worried due to the comment in the review below, but my room didn't smell like smoke at all and was comfortable. No WiFi in... More

They sent me an email after I put in my reservations on the web. They asked that I print out a request form and send it back to them. I did this. They offer free airport pickup and drop off, so I gave them our flight details. When we got to the airport no one picked us up. I called... More

Whether you take a public transportation or drive your own car, going to this hotel when you are in Manila is a must. You need not have to spend a fortune in a five start hotel. Here, the competitive price, good location and the must try Kenko spa are the reasons why guests come here. They've a casino, cafe, Japanese... More

The hotel was convenient I must say. Situated like right in the middle of everywhere, SM MEGA MALL, Monumento MRT, Bus Stations, Baclaran and the Boulevard were all nearby. For the price though, it is an old jaded hotel. The carpets in the public areas like corridors are in dire need of an overhaul. The facilities probably has never been... More

The first stay was not bad, but this stay was very BAD! Waited for airport pick up for over 1/2 hour because they "forgot our pick up"! All the English menu's and information has been removed as they want to cater to JAPANESE ONLY! The Japanese can have the place as the wallpaper is falling off the walls, Serious black... More

I reserved a room through their website's email and I specifically requested a Royal Room with a panoramic view of Manila Bay. They didn't reply so I called overseas and they reserved me the room. I asked that they email me the reserved booking but they seemed not to communicate through email since I never received one. Close to my... More

I used to stay in this hotel twice during Dec, 2009. Reasonable prices, quite good service. Japaneese restaurant with nice fish and meat. Breakfast was not too awesome but quite good for business traveller. I'd recommend this hotel for business travellers for a short stays.