We were lured into staying at this hotel because of the hotel's spa. We like the amenities at the spa especially the onsen and the sauna. The spa was very clean and modern so we were got the impression that the hotel rooms would be the same. We were dead wrong! Walking down the hallway to our room was like... More

I really would like to tell you how the FREE breakfast was awesome!It was Japanese style and all you can eat and drink as much as you want.There was a place where a sheff cook eggs on your own style.The quality was enough to satisfy Japanese people.In addition, you can have a welcome drink anytime, any number of times there.Also... More

we barely made it past the front desk before cancelling our reservation and finding a different hotel. hotel is in a bad location, it's dirty, and if you request a non-smoking room you'll be lucky if someone "sprays" the room to mask the odor. do yourself a favor and stay somewhere else!

Very good service. All request such as additional pillows, change of room were attended to immediately. Staff are very courteous. Breakfast limited choices (more attuned to Japanese palate) but have egg station. Ate at the cafe aside from breakfast, food quality very good and tasty. Very efficient aircon, lots of channels in flat screen tv, free bottled water, pay dvd... More

Stayed there for 2 nights in March. Selected this hotel because of the pricing as it is cheaper than Heritage Hotel which is nearby. Paid SGD$175 for 2 nights. Overall a ok stay. Facilities and breakfast is average. The hotel is near to Mall of Asia and also the airport which is a big plus. There is a casino in... More

Booking was a challenge... the internet booking doesn't work. But I called and made a reservation OK. Lobby was very smoky, but my room was OK. I had requested a non-smoking room and was a bit worried due to the comment in the review below, but my room didn't smell like smoke at all and was comfortable. No WiFi in... More

They sent me an email after I put in my reservations on the web. They asked that I print out a request form and send it back to them. I did this. They offer free airport pickup and drop off, so I gave them our flight details. When we got to the airport no one picked us up. I called... More

Whether you take a public transportation or drive your own car, going to this hotel when you are in Manila is a must. You need not have to spend a fortune in a five start hotel. Here, the competitive price, good location and the must try Kenko spa are the reasons why guests come here. They've a casino, cafe, Japanese... More

The hotel was convenient I must say. Situated like right in the middle of everywhere, SM MEGA MALL, Monumento MRT, Bus Stations, Baclaran and the Boulevard were all nearby. For the price though, it is an old jaded hotel. The carpets in the public areas like corridors are in dire need of an overhaul. The facilities probably has never been... More