Whether it was my luck or it was the hotel but during my stay at Berjaya there was a fire in the hotel. Because of that the generator broke down and guess what ? they could not repair it for two days. There was no power for two days. More, there was this terrible smell of smoke. My husband and...
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Dear Mr Cango Can, it was unfortunate that we had a small fire at our hotel on 22 January 2012. The management and staff of the hotel did thier very best to ensure all inhouse guest are well taken care off even though they experience some inconvenience of having no electicity for 2 days. Thank you for your feedback.
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There is a lot to commend this Hotel and the location is excellent, Seychelles has its issues however and a weak economy means that some items taken for granted can be in short supply. (e.g orange juice) The Hotel is probably the largest on the island and Berjaya have certainly had to spend a lot on bringing the place up...
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Dear Christopher, we have taken note of your comments on our main restaurant and we have commenced to improve the food quality and presentation in many ways. Many buffet presentation items has been ordered from our Head Office and is on the way via ship to Seychelles. We shall increase our selection of cereals and selection of juices. You are...
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I was in hotel this year with my family exactly when break out fire in kitchen. We remain 3 days without electricity. It was not pleasant, but it was nothing in compare with no free wi-fi access to internet. Hotel of this reputation shold have free access to internet at least for their guests. But at last of all, hotel...
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Dear Mr Martin, the management apologise for not having full electricuty during part of your stay with us. It was due to a fire in our power room. As for Resort's internet service, we are relying on Cable & Wireless to provide us with the fastest and most reliable internet services on the island (i-surf) via satellite. Once Seychelles has...
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We were lucky enough to be in one of the renovated rooms. There was some noise from the hall because the floors are tile and echo. We enjoyed a lovely dinner of pizza and pasta in the open air restaurant overlooking the beach, very reasonably priced. The service in the restaurant and hotel itself was efficient and friendly. Yes, we...
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I stayed in this hotel in december 2011 for a weekend. I would rate it 3.5/5. The hotel is very well located in Mahe Island in a beautiful bay, plenty of nature and golden sand, just to relax. The hotel was ok for most of the things, but it just looks like it's falling apart. The staff was friendly and...
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At BV during March my family (hubby and 2 kids under 6) did nothing, nothing and more nothing. It was glorious. What more could you ask for? Breathtaking sun rises; sumptuous breakfast offerings; soft, warm sand in between your toes; varying degrees of blue-green turquoise ocean waters; spontaneous, yet welcomed, bursts of warm afternoon thunder showers to relieve the intense...
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Glad to hear that you and your kids enjoyed your holiday. Thank you for the feedback.
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this hotel is overpriced, just like the whole island.
the locals working here are just the same everything in the whole island.
we had lunch at the four seasons hotel on the other side of the island and we noticed the BIG difference in service. most of the four seasons hotel are from outside the seychelles and the native staff...
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Hotels in the Seychelles are reasonably priced given the cost of operations in an Island. Local staff are doing thier upmost to ensure optimal service to guests. Thank you for compliments made to our Indian Chefs and Front Office Manager. They greatly appreciate your kind comments. We hope to see you back at our Resort soon.
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Just returned from a stay here and I have to comment upon my experiences there.
The location is fantastic and therefore the hotel should be a whole lot better, especially for the cost.
The rooms are 1980's Greek three star standard, the A/C is noisy and brutally cold but cycles noisily on and off meaning that there is no constant...
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Thank you for your feedback. 85% of our standard rooms have been completely renovated todate. We are constantly upgrading the hotel.
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I don't care how well an establishment claims to be located, for $250 a night any trace of mould and dust is unacceptable. We had mould caked all over the shower and dust bunnies the size of dinosaurs. It was absolutely disgusting, especially from a hotel that claims it has undergone renovations recently. Re-grout! Clean! Another reviewer described this as...
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Thank you for your feedback. Beau Vallon Beach is very beautiful and sometimes there may be more tourist than usual during the Christmas and New Year peak seasons. If you prefer a quiter time in Seychelles, do avoid the holiday period. We looking forward to welcoming you back.
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The hotel has a fabulous location by the beach but is somewhat basic for the price paid. Our room certainly wasn't as bad as some reviews have painted but are not up to the price charged. We had problems with the kettle in the room and the air conditioning failing that were put right at the second or third time...
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Glad you love our location which is at the center of the Beau Vallon Beach. Our standard rooms have just been renovated is reasonably priced. However i noticed you stayed in the month of August which is a peak month for our business. Demand for rooms is very high in August month. Thank you for your feedback and we hope...
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