While reading many bad reviews of this hotel, I do think if the guest is willing to stretch the budget for a few more dollars, you will get a clean, and comfortable room. The hotel is not locating at any dogdy areas as claim as there are such areas from Europe to China as well. The back streets are all... More

Not usually one to write reviews and things, but felt I wanted to come on and defend this hotel after the number of bad reviews I'd read! Stayed here for two nights at the start of February and had a terrific stay- staff were very friendly and helpful, smiles all round with no problems at check-in or check-out! Our room... More

I stayed in the Citrus Hotel for 2 nights. The hotel is located at a quiet place outside downtown KL. The staf is friendly and helpfull. The rooms are good. Breakfast is ok, you have plenty to choose from. For diner it is best to go outside and look for a foodcourt. It will tast much better and is much... More

Spent 2 nights here with my son. Chose it because it was a budget hotel as we had booked 4* elsewhere and wanted to save a few dollars. The room was very small and basic, bit disappointing really, but we had a good view of the Petronas Towers. Breakfast was basic, but the 'power lunch' @ about $3 Au was... More

Stayed here for 3 nights over the weekend. Room was OK - clean and quiet but I didn't have hot water for 2 out of the 3 days. Location is a little bit out of the way but there is a LRT and monorail station about 5 minutes walk away. Also lots of taxis. Pool area was OK when I... More

The trend in KL hotels has been for hotel rooms to cost a lot (as tourists flock to this shopping haven) without it being value for money. Having visited KL for the last 20 years, I decided to stay in the locality of the Citrus as I stayed nearby on my first visit 20 years ago. The hotel is near... More

After a great few weeks in Bali we finished our holiday with a few days in KL. I wished we hadn't. In the end we paid extra to change our plane flight home, lost $$ for days we didn't stay and left early. The hotel itself was ok, but the service was shocking - the worst I have ever experienced!!... More

Firstly, one has to say that all the staff at the hotel were extremely pleasant and friendly without exception and one was made to feel welcome. \we arrived after a long flight from London and although check in time was supposed to be 14.00hrs, we were able to get a room as soon as we arrives just before 10.0am. Full... More

The hotel is situated quite far from the main shopping district of Bukit Bintang.It isn't easily accessible to the monorail.The hotel room is adequate to say the least,it seriously needs a revamp.The bathroom/toilet is pathetic - we had 2 adjoining rooms and both toilets leaked water(I complained but nothing was done to repair).The staff are helpful .The breakfast was ok... More