Welcomed by very friendly staff member aft a long tiring flight from London. Previous two weeks were very exciting but exhausting and we really needed a comfortable stay to relax and unwind. Novotel Kuala Lumpur City Centre provided us with a great location for shopping via fully covered walkways and was very close to the Petronas Towers too. Our deal... More

Like other reviewers, I agree that the shoddy wifi really undercut my experience here. Based on the hotel's claims, I was relying on getting work done during my stay. I could barely get online in the lobby. My email only loaded one time in my room. While these amenities are horrible, the staff and service was terrific. The breakfast manager,... More

I stayed on 8 June 13 in the Premier Room. Check in was fast. Room is clean and the room assigned was on 26 floor. But signs of wear and tear is pretty obvious. TV is kind of small compared to the room size and most imprtantly the WiFi signal really sucks. It was very difficult to hook up between... More

My first time stay at Novotel KL City Centre, the hotel is great in all aspect except that they are unable to get the smoking room for me on the first night anyhow they managed to get a smoking room for me on the second night so this is great. The location of the hotel is something that you can... More

The Novotel KL is located a short distance from the Petronos Towers in central KL. Access from the airport is fastest by the high speed train from KLIA, you need to change to the Monorail line to reach the Novotel. Alternatively you can easily get a cheap 15 minute taxi once arriving at central station, if your unfamiliar with the... More

this hotel is centrally located , close to all the shopping and entertainment. the staff are very friendly and helpful. the rooms are very good . value for money .the shop[ng in kl is very good though a bit more expensive than bangkok

Location was very good as it is centralize. Nearby to the LRT/Monorail. Hotel room is clean but the rooms and carpet seems well-worn. We had some issues with the wifi service. But overall stay is pleasant.

I stay this hotel 2 nights for my business trip. All staffs are very friendly and helpful. Room and bathroom just finished from renovation which look very good and clean. But during my stay, opposite my room was very noisy. Hotel should improve room by sound guard. Hotel was located at heart of Kuala Lumpur. Tourist can enjoy shopping and... More

Booked it last minute & end up paying a higher price. Even with the extra package they bundled in with the "Malaysia Escape" (or some other names they gave it) it didn't seem worth the price. I got the spa discount voucher & the 2 welcome drink coupons which i didn't use it at all. The free wifi that was... More