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Crowne Plaza Mutiara Kuala Lumpur

5.0 of 5
Jalan Sultan Ismail | (at Raja Chulan Monorail Station), Kuala Lumpur 50250, Malaysia
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Crowne Plaza Mutiara Kuala Lumpur
Ranked #15 of 190 hotels in Kuala Lumpur
4.0 of 5 stars 739 Reviews
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739 reviews from our community

What travellers say about this hotel
  • Monorail station(27)
  • Very good(20)
  • Club floor(17)
  • Room service(14)
  • Great location(12)
  • Friendly and helpful(9)
  • Petronas Towers(9)
  • KL tower(9)
  • Petronas Twin Towers(8)
  • Breakfast buffet(6)
Traveller rating
    354
    258
    72
    39
    16
Only show reviews for Family (104) | Couples (235) | Business (186)
Date Rating
Tilburg
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 June 2012 NEW

Located close to all places of interest, this luxurius hotel is a great place to stay. We are not really used to extremely eager porters, piano players in the entrance hall and giant chandeliers hanging down from the ceiling, but here it did not feel very uncomfortable at all. The room was very great as well. Good bed and bathroom... More

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Belo Horizonte, MG
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 June 2012 NEW

It´s a good hotel, but if you are planning to arrive walking and with some lugage, forget it! A lot of stairs and a huge slope to the entrance. The rooms are good, very clean and with very cool peple on reception.

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Berlin, Germany
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 1 June 2012 NEW
1
person found this review helpful

I've stayed at this hotel 4 or 5 times. The Club Floor is the way to go. Incredibly friendly and efficient staff and the breakfast is good. Evening cocktails / happy hour is very enjoyable, too. The first time I stayed at the hotel was in 1997 when it was the Hilton Hotel. It was then renovated and this has... More

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Adelaide
Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 June 2012 NEW

Just returned from a five night stay at this hotel. We had upgraded to club lounge before we'd arrived & glad we did as it was excellent. When we arrived we were told to go up to the club lounge on the 21st floor, we checked in there & it was fast & efficient. Our room was on the 23rd... More

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Ipoh, Malaysia
1 review
5 of 5 stars Reviewed 31 May 2012 NEW

This Hotel is good for businessman especially the great support from the Club Floor Manager ( Servinder ) and Staff are friendly. Food is good. Working facilities are good. Will recommend this Hotel to other businessman.

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Singapore, Singapore
1 review
4 of 5 stars Reviewed 30 May 2012 NEW

I was there just a week ago. There is some good and bad stuff which I hope the management will take into considerations. I stayed in the Grand Deluxe Club with myself as a Priority Club Gold Member. My trip is from 25-28 May and I'm delighted to have Crown Plaza as my Honeymoon hotel. The location of the hotel... More

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Kanagawa
Senior Contributor
27 reviews 27 reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW

what I liked - marble bathroom. large bathtub, large bath room and bedroom. - Location: I went to KL to attend a meeting held in the same hotel. superb veiws of buildings. - hotel employees were professional, and helpful. - variety in breakfast and lunch buffet: chinese, malaysian, indian, italian, Japanese sushi,...everyone would find something for him/her what I did... More

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Richard Tiang, Area Quality & Continuous Improvement Manager at Crowne Plaza Mutiara Kuala Lumpur, responded to this review
30 May 2012

Dear yoko_mo, Thank you for your kind review on TripAdvisor. We are pleased to know that you had enjoyed your stay here with us. We do apologize for the inconvenience caused during the brief disruption on the internet connectivity. This was due to a hardware failure from our ISP and has been rectified. For your kind information, in anticipation of... More

1 review
5 of 5 stars Reviewed 26 May 2012

We stayed here a few weeks back on our first trip to Malaysia. We could have not chosen a better hotel! From the moment we arrived we were treated very well. The room was large and well decorated and very clean. We stayed on the 28th floor and the view was great! Breakfast was delicious every morning there was sooo... More

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Richard Tiang, Area Quality & Continuous Improvement Manager at Crowne Plaza Mutiara Kuala Lumpur, responded to this review
27 May 2012

Dear Soniam426, Thank you for your kind review on TripAdvisor. We are glad that you had a very good experience with our product and services. We wish you a great week ahead and look forward in welcoming you back to our Hotel in the near future. Kind regards Richard Tiang More

Lessines, Belgium
1 review
5 of 5 stars Reviewed 25 May 2012

I have absolutely nothing negative to say about this hotel. Service is excellent, people are very friendly, food is excellent. Marvellous experience !

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Richard Tiang, Area Quality & Continuous Improvement Manager at Crowne Plaza Mutiara Kuala Lumpur, responded to this review
26 May 2012

Dear Dirkadriaensens, Thank you for your kind review on TripAdvisor. We are pleased to know that you had a great experience with our Hotel. We look forward to welcoming you back to our Hotel in the near future. Kind regards Richard Tiang More

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 22 May 2012

club floor is nice and appreciate respect and kind service which in this hotels none other hotel. We will come back again. Savinder, feni and khairi was excellent and appreciate their smiles. Hope to come back again. We will recommend this hotel to my friends.

Was this review helpful? Yes
Richard Tiang, Area Quality & Continuous Improvement Manager at Crowne Plaza Mutiara Kuala Lumpur, responded to this review
23 May 2012

Dear salih83, Thank you for your kind review on TripAdvisor. We are glad that you had enjoyed your stay here with us. We look forward to welcoming you back to our Hotel in the near future. Kind regards Richard Tiang More

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Additional Information about Crowne Plaza Mutiara Kuala Lumpur

  • Kuala Lumpur Crowne Plaza
  • Crowne Plaza Kuala Lumpur
Address: Jalan Sultan Ismail | (at Raja Chulan Monorail Station), Kuala Lumpur 50250, Malaysia
Price range (per night):* INR6,329 - 9,690

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Crowne Plaza Mutiara Kuala Lumpur
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