Having previously stayed at this hotel we looked at staying here for a 3 day stop over to Penang (also staying at the Parkroyal there) The lobby was stunning, the rooms nice and clean, modern. However we had nothing but problems for the whole stay which really dampened the end to a wonderful holiday in Malaysia. First problem on checkin... more

Anyone reading this-don’t look anywhere else. This hotel offers great luxury in the epicentre of the action. Located right in the heart of Bukit Bintang, The Park Royal is everything, and more. However,…go for the Club Rooms. Only 90 ringetts more, but a world of a difference. Bigger, nicer pads, DVD for the kid, a walk-in toilet and wardrobe, free... more

This hotel is ideally located for shopping and eating on the Jalan Alor road. A short walk to the monorail station means it's easy to get around KL. The rooms are very smart, with a large comfy bed, fridge, kettle & TV. There is also an in room safe. Despite having a wi-fi signal that I couldn't connect to, I... more

Room is good value for money, hotel very conviniently located, staff professional and kind BUT ... 1) We were there during the GP moto 23-25 Oct. 2009 and the concierge was just unable to tell us how to get to the Sepang circuit, we had to find out by ourselves. The concierge advised a taxi (does he get something back?)... more

We had a fabulous stay at the Parkroyal Kuala Lumpur. We had the large room with two queen size beds. Although the room looked a little more jaded than the website photos it was very comfortable, clean, spacious and with all the amenities that you would need. The bathroom was a little dated but there was plenty of hot water,... more

The start of our holiday was benchmarked by the great ambience of this hotel. It is ideally located within walking distance of shopping malls and business/commercial centres.The staff are professional yet friendly, who did their best to attend to whatever is required with a smile. I would highly recommend this hotel especially the Orchid Club rooms. The Orchid Club provided... more

Stayed in Parkroyal this may '09. travelled with wife & parents and booked two rooms via their website - B&B. Upon arrival, the check in was a bit slowas there were way too much rush, however, asked for a higher floor and sent to the top floor with two connectingf rooms. After geeting to the room our jaw dropped, I... more

We had stayed at this hotel in 2005 and still found it satisfying. As the hotel was fully booked at the time, we were provided with an upgrade and the room was large and comfortable. The staff are extremely friendly and helpful and the location of the hotel is perfect. The buffet breakfast was fresh with a wide range of... more

Stayed at the deluxe king room. Staff at check in were friendly and actually make it a point to ask even details like whether we need a wake up call, newspapers etc. Room itself was big and clean. Bed seems big enough to accommodate at least 3 people. A separate card was given for the room's electricity. This is good... more