I am a Malaysian, staying close to KL, and I stayed in this hotel as I have the Berjaya Vacation Club membership, passed down from my parent. I stayed in the 2 bedroom hotel room, and the moment I stepped into the room, I WANTED TO GO HOME ! My house condition is 1000 better than this. After I read... More

We stay at KL Plaza suites thru RCI exchange last July 1-July 7, 2011. Our 2-bedroom unit have improve a lot in appearance after been recently renovated to a brighter color and furnish with some new furniture and new aircons as compare to my stay about 5 years ago. Bathroom tiles and fixtures have been change to new one. TV,... More

Although the entrance is admittedly hard to find and the lobby, with multiple lifts in separate places taking you variously to the car park, the adjacent shopping centre, or the suites, once inside the apartment I was pleasantly surprised. Spacious an every bit as amenable, if not as luxurious or with as good a view as the Berjaya Times Square... More

The hotel is part of the Berjaya conglomerate and it is an embarrassment compared to other properties. There was very little effort put into this property in terms of maintenance and upgrade, mainly used as a service apartment with little service provided. The only thing going for it was the location right in the Bukit Bintang Golden Triangle, closed to... More

A very good location but with a worst facilities and service! Both reception and security guard not helpful and lack of information. Whole apartment is dirty, dusty with toilet flooring is very oily! Toilet flush is not working properly either. Poor ventilation. So much different when u see the interior of the apartment from the website. Felt like being cheated!... More

I have been in the Malaysian Berjaya Vacation Club for several years and stayed at one of their hotels for a one night stay in Kuala Lumpur. The confirmation paperwork sent to me indicated the name 'KL Plaza Suites' and a map was sent. I know the location fairly well being a regular visitor to KL. I couldn't find the... More

This is my second time to stay in this apartment under Berjaya Vacations for Raffles Town Club member, the room condition is even worst than before as HORRIBLE and TERRIBLE although the whole shopping mall has being upgraded recently with super class of looking. (I understand it is under different management as the building has been sold to Pavilion Group).... More

Stayed here with friends for 2 nights and to tell you the truth it could've been so much better. Upon arrival we took the old elevator to the lobby on the 5th floor. Note that the buttons in the elevator were not labeled so you need to remember which button is for which floor. The lobby is literally a desk... More

We stayed in a 2-bedrooms 'apartment' that comes with a living room and a kitchen. Rooms are big, bath room is shared with the other room and is spacious too. But do not expect other facilities or services you can get, there is no internet access and the worst experience staying here is that the security guards and the staff... More