We were staying in this hotel with a group of 10 people just for a short trip to KL. Positive points: Spacious rooms, great breakfast (huge buffet!) plus we got an upgrade for free to the best possible room with balcony (with a great view on the skyline of KL) Negative points: A bit far from all the attractions (30minutes... More

The hotel is very good (room perfect, good failities) but we were very disapointed with the reception. They spoke with a strong accent what is not a problem at all but when we asked to repeat, they did not tryning to make an effort. We had the feeling to annoy them when we came to check in. So hotel very... More

I chose this hotel after looking at the reviews but was not very happy. The hotel is a 5 star property. Very big building but the service is slow. amenities are not 5 star. Yes the Pool is nice and beautiful but it has sudden depth which is not explained near the pool so be careful. Location is good. you... More

We are a family of 4. We requested interconnecting rooms and received them. Room 1 was super spacious with separate lounge area, big bathroom etc. Room 2 was considerably smaller, but perfect for the kids. Both had outstanding views of Petronas Towers. To nit pick, the rooms could probably do with an update, but at the price we could not... More

We were upgraded to a Crest Room and it was fantastic! felt like we were staying in a Hilton suite. The room was huge so was great for a family, the bathroom alone was the size of our entire hotel room in Singapore! The bed was huge and comfortable, the decor is lovely, free bottles of water in the room... More

Visited Hotel over NYE, our room was upgraded as a compliment on our arrival, was a very nice gesture to get the room with the great view! To get the best view ask for a room on a floor higher than the 12th (this should give you the swimming pool, pentronas twin towers & KL tower all together) The chinese... More

Having stayed in some excellent 3/4 star hotels whilst visiting Vietnam we were expecting top class service. Mega disappointed.It might have a flashy lobby area but everything from service to cleanliness was simply awful. When we arrived receptionist didn't bother to tell us anything about facilities etc. No help with our luggage to our room. Overall staff attitude was dire.Water... More

Visited the hotel recently and was upgraded from deluxe room to the crest room. The room is spacious, nicely decorated, comfortable and have a balcony to enjoy the great view overlooking the city. Spacious and comfortable are the best words to describe on this hotel. There was no problem except a leaking in the bathroom: minor problem. The staff was... More

the first thot when u enter the room is wow this is a big room. Definitely one of the biggest hotel rooms we have stayed in. The hotel was clean, the bed was comfortable and the view was good. The only slightly worrying feature abt the room was a connecting door linking to may be another room. I wasnt very... More