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All 235 Kuala Lumpur hotels

Cititel Mid Valley

3.0 of 5
Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
Hotel amenities
Cititel Mid Valley
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Ranked #69 of 235 hotels in Kuala Lumpur
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355 reviews from our community

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Date Rating
Ipoh, Malaysia
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 13 June 2013 NEW

If you plan for a place where you can access to every where and every thing, this is a good one. The hotel has a standard amenities and bed. The room was just nice for couple or small family and it is slightly bigger than most budget hotel. Besides, the room was spacious enough for another cradle. The malls were... More

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review
14 June 2013

Dear E N Thank you for your review and we are most delighted to learn that you have had an enjoyable stay with us recently despite some shortcomings especially the traffic jam at Mid Valley City during this school holidays. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur... More

Johor Bahru, Malaysia
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 12 June 2013 NEW

Been stay in this hotel 4,5 time during 3 years, recent stay is 1 year before, front desk always busy in check in time and long queue. Breakfast are great but no changes. The tiny room really make me feel cramped, The bed is not comfortable, can feel the spring inside the mattress, is time for management to change the... More

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review
14 June 2013

Dear Eeleng911 Thank you for your review and we have noted your previous stay was in August last year. We have changed some of the dishes in the buffet this year with additional compliments. The room mattress will be changed progressively when required. I strongly suggest you try our deluxe room which is twice the size of superior for your... More

Sibu, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 11 June 2013

Checking in was a breeze as I had made my reservations and paid for everything online - it only took a few seconds before we were on the way to our room...with the eager-beaver, ever-ready-to-help bell hop tagging along with our luggage. Not only was the room big but the bathroom was very spacious too and there was a big... More

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review
13 June 2013

Dear Suituapui Thank you very much for your review, the contents of which have been noted and appreciated. We are indeed most delighted to know that you and your family have had an enjoyable stay. We are also to please to know that our products and services have exceeded your expectations. My team and I look forward to welcoming you... More

Jakarta, Indonesia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 11 June 2013

Basic hotel with standard amenities and bed. The room size is very similar to those budget hotels, which is small but clean enough to have a comfortable sleep. It would be better if they consider to refurbish their room - at least changing the carpet to upgrade the overall staying experience. Location is a plus point as it's adjacent to... More

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review
12 June 2013

Dear Majuw Thank you for your review and we delighted that you and your family have had an enjoyable stay with us despite the room size. We have refurbished our rooms last year and for your next stay here, I suggest you try our Deluxe room which is twice the size of superior room. My team and I look forward... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 10 June 2013 via mobile

Checked in and discovered the 2 swipe cards issued to me was unable to open the door for my room. Had to come all the way down from the 11th floor to the lobby to get it sorted. Internet access was very poor, couldn't load an internet page. Should improve their internet access to accomodate needs for guests, especially for... More

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review
11 June 2013

Dear Yee Won C Thank you for your review. Please accept my profound apologies for the inconveniences caused. The faulty key cards were due to the encoders which required cleaning. We are currently upgrading our internet service by installing new Access Point units on all floors for better connection which is expected to complete by month end. It is through... More

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Constant Traveller
Top Contributor
136 reviews 136 reviews
94 hotel reviews
Reviews in 71 cities Reviews in 71 cities
172 helpful votes 172 helpful votes
3 of 5 stars Reviewed 8 June 2013

This visit to the Cititel Hotel in Kuala Lumpur was early in June 2013. It was my second stay at the hotel in 18 months, and not much has changed. It is still a solid 3-star hotel, but the frustration is that it could be so much more. Let’s start with the good stuff: the location is terrific and very... More

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review
10 June 2013

Dear PilotMike2009 Thank you for your review the contents of which have been noted and appreciated especially the suggested areas for improvement. Please accept my apologies for the inconveniences caused. The management has in mind to renovate the hotel lobby and lounge, and has submitted few designs for our owner's approval. We are unable to provide full strength at the... More

Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 7 June 2013

Stayed here on a 4-day work trip. The Superior room is quite small, ok for 1 person but will be cramped for 2. Although marketed as a "business-friendly" hotel, the clientele are mostly tourists. I found the wifi internet provided to be extremely slow and unreliable, which is unacceptable for a proper business hotel. It also limits you to 2... More

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review
7 June 2013

Dear TravelingGlutton Thank you for your review the contents of which have been noted with regret especially on the taxis scammers. Please accept my sincere apology for the inconvenience caused. The RM2 imposed by the operator is for the rental of the counter in the hotel and the panel taxis must turned on the meter to avoid cheating guests. If... More

Melbourne, Australia
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 31 May 2013

The room was modest but clean The breakfast was very good. It was a very busy hotel but not unpleasant and was next door to a modern mall. It was easy to get to and not very far from the airport train and KLCC

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review
2 June 2013

Dear Martin C Thank you for your review and we are delighted to know that you have had an enjoyable stay with us recently. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More

London
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 26 May 2013

Was staying at this hotel for 2 nights on business since a customer was staying there: Positives: - Location is good if you want to be next to a huge mall, it was useful for me since i was keen to browse between my meetings & plenty of restaurants/coffee shops around - very good service at the front desk &... More

Was this review helpful? Yes 1
EdwinLow, General Manager at Cititel Mid Valley, responded to this review
27 May 2013

Dear KrishnaLondon Thank you for your review the contents of which have been noted and appreciated. The hotel enjoys a good mix of clientile especially during the Malaysian school hoildays which has just started. We intentionally leave the mini fridge empty so that guests can stock up their preferred beverages and snacks from the shopping mall. The lobby air condition... More

Melbourne
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 21 May 2013

We stayed 5 nights - Superior Room. If you want to shop till you drop then really you can't beat this hotel's location. The room may be small and it may be tired looking and yes, it could do with a re-fit but hey! its your gateway to a shopper's paradise. Located in a large shopping mall with a vast... More

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EdwinLow, General Manager at Cititel Mid Valley, responded to this review
26 May 2013

Dear RBroc8 Thank you for the review and we are indeed delighted to learn that you have had an enjoyable time with us despite some shortcomings of the room. For your next stay here, I suggest you try out our Deluxe room which is twice the size of the superior room where you will definitely enjoy the spaciousness it has... More

 
 
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Additional Information about Cititel Mid Valley

Address: Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar/Lounge Business Centre Free Breakfast Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #69 of 235 hotels in Kuala Lumpur
Price range (per night): ₹4,452 - ₹6,708
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Strategically located within Mid Valley City; one of the most modern and integrated leisure, dining, entertainment and shopping destination in Kuala Lumpur, Cititel Mid Valley is easily accessible to major commercial hubs and popular tourist attractions. Adjoining to the hotel is two exciting malls; the Mid Valley Megamall and the upscale Gardens Mall, with over 630 retail shops featuring a smorgasboard of fashion, food, entertainment and family fun. Featuring two categories of well-appointed rooms and equipped with modern amenities, 646-room hotel comprises of Superior and Deluxe rooms with internet broadband, that is offered free to residential guests. For dining and relaxation, the 24 hours Citi Cafe is located at Hotel's lobby whereas the Citi Lounge is ideal for evening cocktails. ... more   less 
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Also Known As:
Cititel Mid Valley Hotel Kuala Lumpur
Cititel Mid Valley Hotel
Cititel Mid Valley Kuala Lumpur

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