Besides the location and age a very nice hotel. Incredible 4-5 floors lobby, bars and restaurant in the old grand hotel style. I was upgraded to an enormous suite with a great view of the twin towers by day and/or night! The only down side in the room was the A/C that struggled with the temperatures...would not go below 24...
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I drove up recently for a short getaway and booked 2 Delux Rooms for 3 nights. Having stayed there 3 times in the last 4 years, I knew what to expect- clean spacious and cosy rooms, comfortable beds, luxurious bathrooms etc. And we were not disappointed. Even after a lapse of 2 years (my last stay was in 2009), they...
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Thank you for taking the time to write a review about your recent stay at the Sheraton Imperial Kuala Lumpur! We really appreciate your positive comments about the clean, comfortable & spacios rooms, the comfort of the Sheraton Sweet Sleeper beds and maintaining the high quality standards. We also appreciate your feedback about parking not being complimentary and the swimming...
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This hotel has a touch of class missing from similar priced hotels in KL. Never mind that it is away from the city center, you are only 3 stations away from Bukit Bintang shopping centers and also near to KLCC. Monorail station is just in front of the hotel.
The Deluxe room is big, poshly furnished and the twin beds...
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Thank you for taking the time to write a review about your recent stay at the Sheraton Imperial Kuala Lumpur! We really appreciate your positive comments about the convenience to the monorail, our spacious rooms, the swimming pool, fitness center, Essence Signature breakfast and the value for money. We also appreciate your feedback regarding the service in Essence for breakfast...
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The bathroom door dose not look when I called them the till me we will fix it so they did not fix it. When I chek out I call for the baggies so they take 20 min to come.
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Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Kuala Lumpur! We appreciate your feedback your stay and we will review your comments with our team, thank you for allowing us to learn from your experience. We hope we can welcome you back in the future to demostrate the fine service...
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Had a great stay at this hotel. Even though you think it's away from the shopping areas, it isn't. The monorail and train system are very close and the side street that runs along the side of the hotel has some great restaurants especially the Thai restaurant.
The staff at the hotel were great and very helpful. We had a...
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Thank you for taking the time to write a review about your recent stay at the Sheraton Imperial Kuala Lumpur! We really appreciate your positive comments about the convenience to the monorail & train, available restaurants within walking distance, our great staff that our helpful and views of the Petronas Twin Towers. We also appreciate your comments regarding free internet...
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This hotel actually lives up to its 5 star status in many aspects but there are a few things that held me back from recommending it as the ideal hotel to stay in.
It has a grand facade. There definitely is a touch of class and the concierge service was good.
We booked the Deluxe Room and the room, too...
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Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Kuala Lumpur! We appreciate you your positive comments about our concierge associates, the spacious rooms, the comfort of our sweet sleeper beds, the Fitness Center & Spa and Essence's buffet. Thank you for sharing your comments where we need to improve. We...
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i stayed in sheraton on november 2011..stayed there for 3days2night..get a great deal at rm280++(really cheap for a 5 star hotel!) for a deluxe room..this is an amazing hotel.i really love the decor at the lobby with the spiral stair and lot of timber panel on wall.this building is actually a sharing building with office..half of the floor is using...
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Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Hotel Kuala Lumpur! We really appreciate your positive comments about our decor, lobby, views from the room, friendliy & smiling associates and the large room. We hope we can welcome you back to the Sheraton Imperial in the future. Best Regards, Chuck...
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I stayed in Sheraton Imperial and had very good service from the manager Mr Alaa from 23 to 27 Dec'11 whilst in the club lounge. It was my 2nd stay there and he remembered my proposal anniversary and gave us another bout of suprise cake in the room.
The downside to my stay was the extremely poor F&B service during...
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Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Hotel Kuala Lumpur! As a loyal SPG member we really appreciate your positive comments about the manager at the Club Lounge and will make sure we recognize him for making your stay special. We appreciate your comments regarding Essences and thank you...
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My family stayed in this hotel during New Year and we enjoyed our stay. The hotel staff always ensured a warm welcome. Sue from the reception was one of the most pleasing receptionists I have ever seen. The rooms were clean and had excellent facilities. The view from thee 22nd floor was also pleasing. The room service perfect.
Very good...
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Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Hotel Kuala Lumpur! We really appreciate your positive comments about our lobby, rooms, club lounge and our helpful associates. We hope we can welcome you back to the Sheraton Imperial in the future. Best Regards, Chuck Abbott
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My family and I stayed at this hotel in mid December and really enjoyed it. We stayed in a suite and used the Club Room services. The fellow who manages the Club Room is great! He went above and beyond to accomodate us during our stay. When we checked in, we were escorted by the front desk woman to our...
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Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Hotel Kuala Lumpur! We really appreciate your positive comments about our suites & club lounge, service from the club lounge manager, the Front Office associate escorting you and our concierge. We hope we can welcome you back to the Sheraton Imperial in...
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