The hotel is good. The staff are nice and their customer service is very good. We had not problem at check in with 'poor English' like some of the reviewers did. I will agree, the hotel is a bit old, needs a bit of refurbishing...like clean or newer carpets and furniture. There is a smell...maybe it is the humidity causing... More

I don't agree with some of the things that were said in other reviews - never experienced any strange smells, the service from check-in to check out was very good (I stayed for 5 nights), the rooms are spacious and very clean. It's true that the breakfast is a bit overpriced and the tabs in the bathroom will need an... More

Can't go wrong if you want to shop because the hotel is next to Pavilion and opposite to 3 other shopping malls. It's also a short walk to the Petronas Towers and Jalan Alor for some local food. The room however was very disappointing for a 5 star hotel, our room was on the top floor with great views of... More

The hotel is situation just beside Pavillion, and across the street is Fahrenheit shopping mall. It's very convenient to move from mall to mall. Train service is also very convenient. Service of this hotel is very good!

I stayed on 10th May 2013. I booked it on airasiago.com and requested the non smoking room, then they got me the free internet room it's quite nice actually on the 8th floor. It close to everywhere in Bukit Bintang such as Pavillion and Fahreinheit. The room is spacious since i traveled only with my boyfriend, the AC is quite... More

This hotel is by no way a 5 star. By the smell of the rooms, it seems like the rooms are locked up for years. Very less variety for room service menu. It is in the heart of the shopping area....but def not a recommended hotel ( especially if you are a single lady)

Wife and I, son and g/f were attending a wedding dinner in one the Grand Millennium Ballrooms on the 2nd floor and when in Malaysia I booked 3 extra dulex rooms via BOOKING.COM for my relatives in addition to the 8 rooms (including a bridal suite) already booked by the wedding host. I followed up the extra bookings with a... More

Staff very busy and difficult to get attention at poorly designed reception area. Long wait for checking in or asking general questions. Beautiful foyer. Excessively priced drinks and food in foyer and by pool. Given room on 12th floor right next to construction site. Awoken by sound of bulldozers coming through the window which did not stop all day. We... More

Stayed there for a couple of nights last week. For the location, I couldn't have choose a better place (except maybe for Marriott or Westin), everything is minutes away (shopping mall, nightlife, transportation...). Overall a nice hotel, comfortable rooms, friendly staff, very good buffet breakfast. Only the Wifi doesn't seems to be working everywhere but it wasn't that big of... More