Situated in the Golden Triangle, a wonderful hotel to stay in. Excellent rooms, friendly staff. Shopping all around. Also, a lovely place to walk at night. Across from the Pavilion Shopping Complex and a 10 minute walk from KLCC. I definitely enjoyed my stay here. One problem; the breakfast area has been moved from the pool area to the ground... More

Located in the Golden Triangle of Kuala Lumpur, link to Star shopping centre, surrounding by the top shopping centres, great restaurant of KL, take the air conditioning bridge from Pavillion shopping centre and it will lead you to KLCC, less than 10 mins, avoid the taxi around the area as they don't run based on meter, is all based on... More

My husband and I visited Malaysia in April for the first time. We were there for my husbands job. Our experience at the JW Marriott was wonderful. Everyone was very nice and courteous . We really liked the folks in the executive lounge. A young lady named Jenna, and a young man named Peshvin were the two that really comes... More

JW Kuala Lumpur is the real thing. Had a late arrival for a business trip and the check-in was so fast and efficient ! Room was very attended with spectacular welcome fruits and chocolates. Although late at night, room service was as fast as light with a very friendly service. Breakfast was offering a large choice. I dont really like... More

6 Ladies + my 7yr old stayed in this hotel for 7 nights. We had a fantastic stay, the staff were friendly and went out of their way to make our time there enjoyable. Food was fantastic and more than value for money. Hotel was handy to both the monorail and undergraound and taxi's were not over the top price... More

Our plane was late and the staff worried. How often does that happen? We arrived in the middle of the night and had to leave oh-so-early in the morning....and the staff opened that kitchen up and made sure we were well fed on both ends of the stay. The stay was perfect in each and every way. The room was... More

I'm stayed for 3D/2N and the service given by the staff seriously outstanding (except the waitress at Shook - a bit slow). Room - Very Nice (except the size, if I compared it with Westin - Westin have larger room) Room Service - Excellent. I'm request for internet - WiFi - Less than 10 min the staff come with the... More

Stayed here during a short trip to KL. The room is comfortable ,bathroom small but overall very clean. The staff are really friendly, great service. location for shopping is great . Had breakfast at at Shook - buffet ok staff friendly, but the decor absolutely awful dark and terribly dated. Go across to road to Pavillion Shopping Mall - plenty... More

I was speaking at a conference in a facility adjoining the JW Marriott, so I stayed there. Room was a good size with good facilities. Unfortunately the TV was not working properly and some channels did not work or there was a synching issue between the video and sound. As only there for two nights with limited time in my... More