The hotel isn't in a bad location, tucked away just off one end of Bukit Bintang, so it's a very short walk to the centre. The reception staff were friendly but there were always too few of them to deal with the number of guests – this is a pretty large hotel and it feels like it. The room we... More

Ok here goes as soon as you enter this hotel it is large, yet welcoming. All the staff are friendly. The buffet breakfast is fantastic . And the location is very central. The hotel room is a mix of classic and modern.... the bedroom uses a lot of wood.. for classical ... while the bathroom is modern. I would have... More

Stayed there for 2 nights to just try out the "Malaysia style" 5 star hotel. The lobby is nice and the reception staff are very friendly and polite, check in no problem. Went up to the room, very spacious, especially the bathroom, big and beautiful and we love it! Except for one thing - the bathroom door sill is higher... More

I stayed at The Royal Chulan on a city break from Australia. Booking through asiarooms.com I got a great deal and was given a room with balcony over looking the Petronas Towers. The hotel is almost over the top with its imposing foyer but the staff go out of their way to ensure you feel welcome. It is within walking... More

The Royale Chulan is an excellent hotel in an ideal situation near to the Bukit Bintang area. The rooms are spacious, the beds super comfortable, the service really warm and friendly, and the breakfast is a beauty - with options from a huge range of cuisines (once again, you really can't have a tasty British / American breakfast without pork,... More

Nice reception,hotel inside and out amazing!We booked double deluxe,large comfy with good size bath(shower and bath),very comfortable double bed,nice views over the window(U can See twin Towers from it)!Breakfast area Big, but Small selection of food for 5 star hotel like that!Reception and concierge staff very pleasant and helpful!There is Large Pool with Lovely views ,well maintaned and clean!Hotel sits... More

Those who read my review know that I base all my experience about the ability to do business whilst travelling, The Royal Chulan certainly is not the place to stay if you need to be connected. The free internet is useless and the work desk dysfunctional, one power plug under the desk, who designed this? Great if you are on... More

The hotel is located a 5 minute walk from the Bukit Bintang shopping areas, but is in a much quieter area. The staff are very friendly and helpful and the breakfasts have plenty of choice. We ordered room service one evening and I was surprised to find I couldn't charge this to my room and had to pay cash. I've... More

On the first night of our arrival, we were checked in by a staff member who did not organise for our bags to be sent up. This wasn't a big issue, but we were so used to hotel staff offering to put our bags up for us, this struck us as unusual. The next morning, my partner discovered that water... More