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30 Jalan Thambypillai | Brickfields, Kuala Lumpur 50470, Malaysia
Hotel amenities
Hotel Sentral
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Ranked #71 of 235 hotels in Kuala Lumpur
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581 reviews from our community

Traveller rating
    63
    278
    163
    56
    21
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Families
82
 
Couples
170
 
Solo
76
 
Business
46
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
London, United Kingdom
Top Contributor
85 reviews 85 reviews
62 hotel reviews
Reviews in 29 cities Reviews in 29 cities
73 helpful votes 73 helpful votes
1 of 5 stars Reviewed 17 June 2013 NEW

So I booked an 'Executive Suite' was excited to end my work in Asia with a nice experience, once I finally found the hotel down an alley way next to the monorail line I experienced a chaotic check in service, this at 10pm would hate so see how they would cope at 2pm! Get to the room and got one... More

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See 4 more reviews by wilrc1 for Kuala Lumpur
Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 8 June 2013

The hotel overall is okay and would definitely be back again if needed. I found the location as the best selling point for this hotel, for it is literally in the center of KL. Very near to train stations that can take you to different parts of the city. The staff are friendly and easy to talk to. The room... More

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Senior Contributor
28 reviews 28 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 June 2013 via mobile

We upgraded from the basic room during our first stay of 3 nights. We stayed for 1night in thr basic room.r and my husband much preferred the basic room, which was smaller but clean and cosier. Breakfast is ridiculously basic for such a big hotel. And yes, the food seldom gets replenished once gone. Do not pay extra for the... More

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Aberdeen
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 June 2013

Stayed here awhile back as it was recommended by a friend. Location is good. Short walk to the monorail. Lots of food around but not reasonable for a city like Kuala Lumpur. Room was small and seemed clean at first until I went to get the extra pillow. Shocked to find blood stains on the pillow when I hugged it.... More

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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 June 2013

As usual, positives first + Location - Very convenient. Be it for getting Indian food, public transportation, this hotel is very convenient. + View - I had a room with a decent view of monorail and some not so tall buildings + Complementary breakfast - Not much varieties, but nonetheless free, take it! + Cost effectiveness - Not so expensive... More

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Kolkata, India
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 29 May 2013

Hotel Sentral is an old hotel. Its a five minute walk from the KL Sentral Station. We landed after 1:30 am and took an airbus from the airport (which costed us 31 RM for 4 people. Hauling the luggage from where we got down to Hotel was not at all an issue, its an Excellent location. Taking a taxi from... More

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Steven_TKK, Manager at Hotel Sentral, responded to this review
6 June 2013

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us. It is good to know that you enjoy our location and we are also deeply regretted to hear that you stay with us was unpleasant. I have taken note of your comments with... More

Sheffield, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 May 2013

I have never travelled outside of the UK alone and was apprehensive to go to Malaysia alone. Yet this hotel put my mind at ease. The room was lovely, with a great view. Furthermore, it was well cleaned with a spotless en-suite that was fully stocked with all the essentials. There is a reception open 24hours and with two security... More

Was this review helpful? Yes 1
Steven_TKK, Manager at Hotel Sentral, responded to this review
6 June 2013

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us. We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was suitable for you and security of the... More

Edinburgh, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 May 2013

This was our second time to the Sentral Hotel Kuala Lumpur. The hotel is just a five/ten minute walk from Sentral Station where you arrive either by a seventy five minute bus journey or a thirty minute train journey from KLIA or LCCT. The Sentral monorail station is only a minute away. The hotel is not in the best off... More

Was this review helpful? Yes 1
Steven_TKK, Manager at Hotel Sentral, responded to this review
6 June 2013

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us. It is good to know that you enjoy our location and it’s glad to know that rooms are clean, comfortable and you had a pleasant stay with us at Hotel Sentral. Hotel Sentral... More

Singapore, Singapore
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 21 May 2013

Basic 2 star hotel. It's only saving grace is walking distance from KL Sentral and right beside Sentral LRT station. Though the street front is very rundown and dodgy and quite a number of 24 hrs Indian food stores around. Room very basic and mattress hard w pillow too soft. The breakfast is a too letdown and badly cooked and... More

Was this review helpful? Yes
Steven_TKK, Manager at Hotel Sentral, responded to this review
6 June 2013

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us. I am delighted to know that you enjoyed the location and we are also deeply regretted to hear that you stay with us was unpleasant. I have taken note of your comments with... More

Melbourne, Australia
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 20 May 2013

I spent one night at hotel Sentral and to be honest, that was enough, The staff were very polite and friendly, but the hotel itself is very old and tired and could use a good overhaul. I did not expect a palace, however i did not expect to see half used soap and soap scum from the previous visitor! The... More

Was this review helpful? Yes 1
Steven_TKK, Manager at Hotel Sentral, responded to this review
6 June 2013

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us. It is good to know that you enjoy our location and and we are also deeply regretted to hear that you stay with us was unpleasant. I have taken note of your comments... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Monorail station(14)
  • Very good(11)
  • Buffet breakfast(9)
  • Indian restaurant(6)
  • Public transport(5)
  • KL Central(5)
  • Little India(4)
  • Would not recommend(3)
  • Air Asia bus(3)

Additional Information about Hotel Sentral

Address: 30 Jalan Thambypillai | Brickfields, Kuala Lumpur 50470, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #71 of 235 hotels in Kuala Lumpur
Price range (per night): ₹1,844 - ₹3,227
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Hotel Sentral, a hotel owned by the Hotel Sentral (KL) Sdn. Bhd, aims to make a difference in ensuring comfortable, refreshing and value for money accommodation for travellers. The hotel enjoys a unique location on Jalan Thambypillai with the monorail station right on its doorstep providing quick access to various part of the major tourist spots such as Bukit Bintang, Time Square and Chinatown.Hotel Sentral houses 192 contemporary styled and designed rooms, of which 12 Executive Rooms occupies the Executive Floor on level 15. All the rooms are furnished with modern amenities such as LCD flat screen television, minibar, in room safe, IDD telephone, complimentary Wi-Fi internet access, Astro and local TV channels to ensure a relaxing and comfortable experience. ... more   less 
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