Stayed in the Executive Room at the hotel from 4 to 7 Jun 2013. First time opting to stay in the Mid Valley area, instead of a hotel at the crowded Bukit Bintang. A pleasant experience overall, pros & cons below for your consideration: Pros - Excellent location as the hotel is linked to The Gardens Mall, which in turn... More

This is the first time I am staying at this hotel and I am delighted with the service overall. At the reception desk, staff is friendly to process my check in and in fact most of staffs in the hotel I encountered were friendly. The room is spacious with nice furnishing and WIFI is another great bonus for use. My... More

1. Nice big rooms, king size beds are comfortable and ensure good sleep. 2. The breakfast is a big spread and continental hence you get almost everything. 3. The staff is courteous. WIFI is useful and you can sip your tea by the window with your laptop working as well as enjoying the sight outside.

This was our second stay on this property. The first stay was at the Hotel. For this trip we stayed at the Residence. The Residence is basically like a serviced apartment. We stayed in a 1-bedroom apartment. Th unit has a living area, a small kitchen and a bedroom. Room area is very generous. There is basically no services at... More

If you are a tourist expecting to be right in the center of KLCC, don't go here. Midvalley is a good 10-15 minutes drive from the city center. However, it has one of the best shopping malls in Malaysia adjoined to this hotel. There is plenty of food there too with a selection of Local and international cuisine. The hotel... More

Second stay at The Gardens. Gave them weeks of notice and requested specific room. Arrived and the room was not available - only a room on a low floor at the other end of the hotel. Air conditioning machine made noises all night and had to open a ceiling tile and stuff it with tissue to stop it rattling. Third... More

Recently stayed in this hotel in Mid Valley City near Kuala Lumpur, Malaysia. I was on a business trip and the location of our guests was just around the corner. The hotel itself is of excellent quality. Good service, clean and spacious rooms, great choice of food and drinks, nice staff, beautiful swimming pool. The hotel is also directly linked... More

I stayed at The Gardens Hotel & Residences as it was more convenient to where I was going to be working than the hotels I have previously used in PJ or KL. I chose an executive room as I find the convenience of being able to use the executive lounge. The lounge is on the 29th floor but my room... More

Great location with comfortable accommodation, stylish settings with friendly staff, various restaurants for international choices at different floors , easy access to more shopping centers, bars and food courts.