I stayed there in Nov. 2011. Great location. Staff are very well trained. My room was huge compared to other hotels in Japan. Restaurant and bakery were very nice. Of course it was luxury hotel price. Overall I had a great time there and definately stay there again.

Lovely oasis in hustle bustle Osaka. Great location, excellent staff. We had a grand view of the city with all its hi tech looking buildings - amazing when lit at night and equally amazing by the light of day. Room was spacious and very comfortable. There was always a great fragrance wafting through the air in the lobby. The flower... More

Conveniently located. Hotel is very comfortable and ambiance incredibly elegant. Friendly staff and attentive service. All in all a true Ritz-Carlton experience.

Located close enough to the Osaka Train station, but not to the Shinkasen (bullet trains). Hotel has a very luxurious setting and you can see that all over the property. That said, it is quite monotonous and you can easily loose yourself finding your way between the restaurants, shops and room elevators. Hotel was kind enough to give me an... More

Very well located in central Osaka, and connected to a large office/mall Herbis Plaza, the hotel was a pleasant surprise to the cramped conditions I usually associate with city hotels. After staying at the Grand Hyatt in Fukuoka, I was a little afraid of a repeat of the small rooms that are usually associated with branded hotels in central areas.... More

What a wonderful experience to have our last night in Japan be at the rtiz Carlton. Upon finding out we were here on our honeymoon the wonderful woman at check in kindly upgraded us at an executive suite. The room was beyond beautiful, a separate lounge and bedroom and 2 bathrooms.everything was immaculate and had such a wecloming feel. The... More

Stayed between April 12 and 15. Overall experience was very good. The minute we stepped into the hotel area, we were able to feel the luxurous settings, quiteness, courteous, clean, and organized. Checking in was almost perfect, front desk staff was very friendly and professional, and was able to communicate in English well. Someone helped us with the luggage almost... More

Stayed here in early April 2012 on a hanami (cherry blossom) weekend trip to Kyoto/Osaka. I work with hotels as part of my job and can say that I was deeply impressed with the staff's attentiveness upon arrival of a new guest. From the moment you walk in the door, you'll notice the staff pay attention to every little detail.... More

My wife and I had a two night stay here in April 2012. When we checked in we were upgraded to a suite (1901) which is always a nice start to a trip. The room was excellent, with a comfortable bed, good shower and a spacious room. The staff were all extremely helpful and spoke good English. One thing to... More