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Swissotel Nankai Osaka


Hotel class 4.0 of 5
1-60, Namba 5-chome, Chuo-ko | (Formerly Nankai South Tower Hotel), Osaka, Osaka Prefecture 542-0076, Japan

+81 66646111 | www.swissotel.com | E-mail hotel

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Reviews you can trust

92% Recommend
4.5 of 5 stars 165 reviews
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By trip type
All (165)
[ Date ] [ Rating ]
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5 of 5 stars
macfong   1 contribution
Vancouver
2 Feb 2010 | Trip type: Friends getaway

Coming from one of the smaller hotels in Tokyo, I rounded out my trip in Japan with a visit for a couple of days at the Swissotel and I can honestly say I was not disappointed. With an unbelievable location right above Namba station, getting around is so easy whether it be on the subway lines or the JR lines,... more

Management response from
Ch_Schaufelbuhl, General Manager

Dear Guest, Thank you very much that you have chosen Swissotel Nankai Osaka as your Home away from Home while staying in Japan. We are thrilled to learn that you have enjoyed your stay and that especially you liked our Swiss Hospitality and our great location. We have taken note on the comment on the Internet and working on ways...

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3 of 5 stars
Bone_Chaos   19 contributions
Halifax, Canada
24 Jan 2010 | Trip type: Couples

Unless you have a lot of money to spend and want to do some high-class stuff, the hotel itself was not for backpackers. We had to pay for our internet, and the food was way too expensive, so we just ate wherever else in Osaka because it was cheaper. There were no temples in this area, we had to take... more

Management response from
Ch_Schaufelbuhl, General Manager

Dear Guest, Thank you very much for your review for your stay back in September last year at Swissotel Nankai Osaka. We are glad that you like our location and please be informed, that there are some Temples within walking Distance from the Hotel. Of course a much better place to see Temples are Kyoto and Nara which are in...

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5 of 5 stars
HotspiceAustralia   251 contributions
Australia
19 Jan 2010 | Trip type: Family

The was our first stay at a Swissotel preferring Hyatt, SPG or Hilton but the location was what attracted us and the price made it even more worthwhile considering. We were not disappointed. The room was so so but the location, you can stay out late all night if you want to, or spend the night eating and drinking -... more

Management response from
Ch_Schaufelbuhl, General Manager

Dear Guest, Thank you very much for staying with us and we are thrilled that you find our Hotel great value on the best location. We have taken note on the difficulties you had to reach the Hotel from Kyoto. For your and other travelers future reference, please find a short description herby: Please proceed in Tokyo to the JR...

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3 of 5 stars
132s   2 contributions
london
16 Jan 2010 | Trip type: Family

Great common areas but disappointed with the rooms which are 3 star standard. Beds very hard and uncomfortable, bathroom quite dated, no complimentary water provided. Had to pay to swim in the hotel pool despite staying in the hotel -- a first for me! Very long queue to get a table for breakfast. Poor choice of food for the buffet... more

Management response from
Ch_Schaufelbuhl, General Manager

Dear Guest, thank you very much that you have chosen Swissotel Nankai Osaka during your stay in Japan and we are concerned to learn about the shortfalls. We certainly will look into it and work harder to exceed the guest expectation. We are looking forward to welcome you back and hopefully we will get the chance to show you our...

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5 of 5 stars
sludgymars11   3 contributions
Sydney
8 Jan 2010 | Trip type: Couples

I couldn't recommend a better place to stay in Osaka (even though its the only place I have stayed in Osaka :)). This hotel puts you right amongst all of the action. Everything is on your doorstep including places to eat, drink, shop and best of all, people-watch. You're only a stones throw away from what seems like hundreds of... more

Management response from
Ch_Schaufelbuhl, General Manager

Dear sludgymars11, Thank you very much for your review and we are glad that you had a great Birthday Dinner at our Tepanyaki Restaurant. We hope you had a safe trip back to Australia and hopefully we can welcome you back to Swissotel Nankai Osaka during your next trip to Osaka.

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5 of 5 stars
jetblue09   89 contributions
Boston
3 Jan 2010 | Trip type: Family
1
person found this review helpful

My family stayed at the Swissotel Nankai Osaka from December 28 through December 31 during our week long vacation to Japan. This hotel has no doubt THE BEST location in Osaka. I was shocked to find this hotel ranked only #9 on TripAdvisor. We took the Shinkansen from Tokyo to Shin-Osaka station, and had to make several transfers to arrive... more

Management response from
Ch_Schaufelbuhl, General Manager

Dear Guest, We are thrilled that we were the Best Hotel of your Vacation and Thank you very much for your Feedback. As you point out correctly, the Hotel has a fantastic Location directly on top of the Namba Train and Subway Station and makes it the perfect home base to visit all the fantastic cultural places around Osaka like...

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5 of 5 stars
grace_cornelius   8 contributions
singapore
18 Dec 2009 | Trip type: Family

Can't say more on how excellent the location is! We took the Nankai Railway from Kansai Airport, about 890 yen right to namba station, where the hotel is located. Once we exited from the station, we found the door leading to the hotel. Can't miss it, same level as station. Though we were early, we were offered our room. We... more

Management response from
Ch_Schaufelbuhl, General Manager

Dear Guest, Thank you very much for your comments on Tripadvisor. We are glad that you like our superb Location and the fact that from the Train Station it only takes two minutes to get into the Hotel Lobby. We are looking forward when you make Swissotel Nankai Osaka again "Your Home away from Home" during your next stay in...

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5 of 5 stars
dychan   11 contributions
Singapore
18 Dec 2009 | Trip type: Couples

The service was excellent, the hotel staffs are very helpful they fulfilled all my request. The room was spacious, cosy, clean, great amenities & spectacular view of Osaka city. The location was strategically located in the heart of the city. Below the hotel is the Namba station & a direct train from the Airport to here. Opposite the hotel you... more

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5 of 5 stars
Kat33   28 contributions
Manila, Philippines
10 Dec 2009 | Trip type: Couples
2
people found this review helpful

I gave the hotel 5 stars simply based on location location location. The great staff and service were an added bonus. I'm currently 15 weeks pregnant and due to a difficult first few months of pregnancy, had to move this trip a whole month. I really needed a well-located hotel that had easy access to transportation -- the airport train,... more

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4 of 5 stars
one_bag_maven   25 contributions
Los Angeles, CA
9 Dec 2009 | Trip type: Solo travel
1
person found this review helpful

Considering I paid only $70 for a double, I was shocked at how big my room was. Big by even Western standards. Big bathroom, too, with fully-stocked amenities. The hotel is above a complex that includes a mall, a classy department store, and various shops and such. The lobby of the hotel is on the 6th floor of the complex,... more

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Swissotel Nankai Osaka Also Known As

  • Swissotel Nankai Hotel Osaka
  • Osaka Swissotel Nankai Hotel
Address: 1-60, Namba 5-chome, Chuo-ko | (Formerly Nankai South Tower Hotel), Osaka, Osaka Prefecture 542-0076, Japan
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