My partner and I stayed at this hotel for 4 nights. We stayed in a double room. i guess the trick with booking this hotel, is manage your expectations. i warned my partner that we would be staying in a little cave (compared to our 1bedroom apartment in Frasers, Osaka), and when we arrived in our room, with our luggage... More

Good location and helpful staff. It is on a side street so sound is well buffered. My major complaint was that the double room was barely large enough for two people. It was crampt and incomvenient. I found other hotels who offerred larger rooms for the same price. More

Once you find the place, down a small side street, you will enjoy a fine experience from check-in to check-out. The Hearton is located in a convenient area of Kyoto, near the subway, shopping, and great food. I wasn't so happy about navigating the busy side street they are located on, there are no sidewalks, and each day we nearly... More

Rooms were on the small side but were kept clean and serviced well. They room fittings and furnishings were probably a little dated. Great location with relatively short walk to shopping areas and bus stops. You can buy a day pass for the buses at the front desk. Staff were friendly and helpful. The guest laundry was a welcome surprise.... More

I stayed hear after staying at the Monterey Hanzomon in Tokyo. In comparison this hotel did not feel that great! - Definitely old and frayed with rooms smaller than our Tokyo hotel, smelt a bit musty too - TV channel selection was ultra poor - Front desk staff really bad at English , though they try! - Washing machine/Dryer a... More

We stayed here for the second half of a work/holiday trip in Kyoto. We got a really good last minute deal for a basic double room. Although the lobby etc of the hotel is pretty nice looking the actual room was very dated in style and fairly small (limited space for clothes/luggage) Nevertheless the room was clean and all of... More

Were staying in Kyoto mfor four days and this hotel turned out to be very convenient. Clean if not a bit small room which lacked much storage space. Service very good and food in restaurant was really good. More

Stayed 2 nights to attend a conference in the northern part of Kyoto. This hotel is conveniently located on a subway line, so it was easy to get to the conference and to other parts of the city (i.e. the Nishiki Food Market and the big shopping arcade there). My room was clean, had no leftover cigarette smell (I had... More

The main drawback with this hotel is room size. The double rooms are at best threequarter. Even with one standard double bed, there is little room to move around. There is also very limited storage space. My wife and I shared one suitcase. We would have been hard pressed to find somewhere to put a second. That said, the room... More