This place is very Westernized, full of Americans and Europeans, and the (decent and plentiful) food was, too. We'd been staying in Japanese ryokans before this and sort of missed that style or else we wouldn't have noticed the difference. The location is central to both subway and buses, and you can walk to Nijo Castle in about 20 minutes. More

We stayed 2 weeks at this hotel on the recommendations of fellow travellers on trip advisor. It is everything others say, very friendly staff, very clean hotel. Rooms are small but more than adequate for the price, which I think is very reasonable. Beds are a bit hard but still slept very well. they had 2 english TV channels, BBC... More

Autumn is a special time in Japan, the radiation scare up North in Fukushima -we are happy to have gone through with our trip to Kyoto, the Palace Side Hotel was still fully booked just happy to have a confirmed bed for 9nights . For stays over 6 nights-the hotel gave a special discounted rate of Y8200 a nite, with... More

I stay here once a year or so and just wanted to say the service is consistently great, but the prices have gone up very slightly. More

I stayed at the Palace Side Hotel for 7 nights and can not recommend this hotel enough. The staff are most helpful and polite. The rooms are small and utilitarian but very clean and efficient. There is a small fridge in the room and TV which gets BBC and CNN. The location is good for walking to many sights in... More

Loved my stay there (breakfast so so). Tiny room but helpful staff. More

Firstly the staff were lovely and helpful and spoke excellent English. However, the main thing to note is that the hotel have a small map on their website and looking at it, it looks like a fairly short walk from the train station. I walked for 40 minutes with a heavy backpack and was only halfway to the hotel, so... More

I can't give this hotel an entirely negative review, because the hotel staff is excellent, as is their daily breakfast. This could be a very lovely hotel, but it's in major need of a renovation. The rooms are quite small, so if you're traveling as a couple, expect to be functioning in cramped quarters. If you simply need a place... More

The prices at Palace Side are very good, much cheaper than in equivalent hotels. Rooms are clean, comfortable and more than big enough. Plenty of useful facilities e.g. coin laundry, communal kitchen and meeting area, non-smoking throughout (unusual for Japan) but there is an area on 2nd floor for smokers to indulge - as a smoker myself I've never found... More