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All 135 Kyoto hotels »

Hotel Mume

261 Shinmonzen dori, Umemotocho, Higashiyama-ku, Kyoto, Kyoto Prefecture 605-0064, Japan
Hotel amenities
Hotel Mume
Ranked #1 of 135 hotels in Kyoto
5.0 of 5 stars 158 Reviews
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158 reviews from our community

What travellers say about this hotel
  • Happy Hour(23)
  • Gion district(12)
  • Butterfly room(9)
  • Very good(8)
  • Quiet street(6)
  • Freshly baked(5)
  • Small boutique(5)
  • Bread jam(4)
  • Fresh fruit(4)
  • Quite dark(3)
Traveller rating
    144
    10
    3
    0
    1
Only show reviews for Family (23) | Couples (108) | Business (4)
Date Rating
Sydney
Senior Contributor
23 reviews 23 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 23 May 2012
1
person found this review helpful

We have now discovered a perfect place to stay in Kyoto. Although we were able only to get 1 night at Hotel Mume because it was booked out, we now know why. Firstly, the service is extraordinarily good, with the knowledgeable and helpful manager always ready to help and organise extras. My difficult diet was accommodated without any problem, and... More

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See 6 more reviews by heachri for Kyoto
Tokyo
Senior Contributor
28 reviews 28 reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 16 May 2012
2
people found this review helpful

Not sure what happened to Mary W...... but I had a second trip to Mume during Golden Week with my family and parents. For details on how great the place is please see my earlier review - this is just to confirm it was no fluke and the service, Shibata-san and her staff were still wonderful and we had a... More

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See 5 more reviews by TeejTeejTeej for Kyoto
USA
1 review
1 of 5 stars Reviewed 14 May 2012

If you are looking for a hotel which has a real hospitality and genuine services, instead of favoritism and obsessed self-satisfaction, THIS is NOT FOR YOUR HOTEL. If you are not fit their way to handle their services, you will loose your choices. Flexibility is NOT on their dictionary. In order to be beautiful, to be perfect, and to be... More

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Chapel Hill, North Carolina
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 28 April 2012
5
people found this review helpful

Although I have never written a review of a hotel or service before, I am a bit ashamed that I have allowed nine months to pass without a note of thanks to the Hotel Mume, its staff and in particular its absolutely perfect General Manager, Hisako Shibata. My three night stay at the Hotel Mume was by far the best... More

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Sweden
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 28 April 2012
2
people found this review helpful

This is a one of a kind place. The location close to Gion (but still quiet) is great. Our room (Moon) was small but beautiful and well equipped. The window is against the neighbour building so it was a bit dark, but that didn't bother us. Nice quite big bathroom. The toilet amused us as the toilet lid opened automatically... More

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ottawa
Senior Contributor
27 reviews 27 reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 24 April 2012
1
person found this review helpful

It is small - just eight rooms - and rooms themselves are small but the whole hotel is beautifully decorated with colors, fittings and furniture. It is very quiet and well-soundproofed And the service is simply fantastic. I don't recall any other time when we felt so welcome at a hotel. The hotel provides a good breakfast (but no other... More

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See 2 more reviews by ArnoldOttawa for Kyoto
London, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

I'm sometimes a little suspicious when I read endless "its amazing" reviews on Tripadvisor however Mume really does merit the praise. Japan doesn't really do boutique hotels in the way that Europe does. Hotels are either huge and expensive or huge and cheap (and aimed at "salarymen") or you go down the traditional ryokan route. Mume is, however, a proper... More

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See 2 more reviews by sj1904 for Kyoto
London, United Kingdom
Senior Contributor
31 reviews 31 reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 17 April 2012
2
people found this review helpful

My wife and I spent three nights in this lovely little hotel last week. The experience was really special, and we agree with the vast majority of the previous reviewers in that this hotel is a real gem. We stayed in the smaller (and darker) Moon room (room 2), which nevertheless had all the amenities we could wish for (including... More

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Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 7 April 2012
1
person found this review helpful

My partner and I stayed here in January 2012 in the smallest room. The room is beautifully decorated with new and useful gadgets (nice tempur pillows too). The only problems were that I found the lightings in the room too dim for reading and the water splashed out onto the floor when we showered as the screen couldn't stay in... More

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singapore
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 31 March 2012
1
person found this review helpful

We stayed 2 nights in Mume and really enjoyed. The hospitality and friendly staff are unprecedented. Nice stylish rooms. The hotel lounge for late afternoon drinks are great after a long day temple seeing.

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