This was a decent hotel. The hotel decor did seem a little dated, but not old or worn, it just did not look in keeping with modern style. That being said there was absolutely nothing wrong with it whatsoever nor did I feel is if I stepped back in time or anything when entering the room. Had a great view... more

The front of this property and the lobby are quite dated in appearance, but are well maintained and recently renovated. The carpets in all public areas were new and the restaurants, elevators, and other public areas looked brand new. Although the lobby design may be from the 1980's, it is beautiful in its own way. Our room on the 28th... more

I was dissapointed with this hotel. First, it was hard coming in and being steered to a hotel welcome table and being surrounded by English-speaking people the whole time. Feeling like I am back home is not what I want from a foreign country. The room itself was outdated, felt like from the 80s. The view of Kobe Harbor was... more

Referred to hotel by CruiseWest .. actually got better deal by contacting hotel directly .. should be ranked 5 stars .. ask for higher rooms .. worth the slight premium .. spectacular views of city and harbor .. incredible breakfast buffet .. as with everything Japanese the service is impeccable .. easy walk to city shopping .. Kobe dose not... more

This year is the Okura's 20th anniversary. The lobby is quite large and has a wonderful seating area overlooking a japanese garden below. The service is first rate. Our room had a marvelous view of the port. It was so interesting to watch the harbor cruise boats and other ships come and go. The room was quite large and had... more

we stayed here for just one night in May 2008, but I would have happily stayed longer and will definitely stay here again. Our room was well-presented with some good finishing touches (including lots of l'occitane toiletries!) and had a fantastic view of the tower and harbour. The staff were incredibly helpful and pleasant. It was easy to get into... more

My recent two night stay was a joy. Though the hotel caters mainly to Japanese, I was made very welcome though I don't speak the language. My room was roomy and immaculate. At 11,000 yen per night ($110 US at current exchange rates) it was a real bargin. Located in the port area of Kobe, the views were wonderful. The... more

I regularly travel to Kobe on business and whenever possible I always stay at this hotel. Quite simply it is the best in the area. More expensive than the New Otani, but infinately a better experience. Rooms are well decorated and comfortable, most rooms are nice and queit (avoid rooms next to the han shin expressway), although the TV is... more

Stayed here for two night in room1919 - a corner room with one queen size bed and small sofa. The TV was a small one with the standard Japanese channels available. English channels (or at least I guess they would offer a couple of English channels) are available if you pay about $12 extra per day to have SkyPerfect TV... more