Amazing customer service, good english, the dinner and breakfast were gorgeous and the private onsen was a highlight (we were in room 2, with outside garden, awesome). Arima onsen itself was a gorgeous town to explore and well worth the trip. The crackers are delicious, just needed some brie to have with them. Definitely get the hotel to pick you... More

Wish we had more time here .. it does take a bit to get here but well worth it. From the moment they pick you up at the Information center you are treated like an honored guest. Simply walk out of the Arima Onsen train station turn right and walk up the hill (it is not too bad of a... More

After traveling around central Japan me and my wife planned to have a very memorable vacation by staying in Arima Onsen instead in the metropolis Osaka before our flight back home the next day. We decided to pick this hotel because we like the size of the hotel not so big and not so small, and the price is just... More

We wanted to experience at least 1 stay in a high-end traditional ryokan with natural spring onsens and meals. Somehow i stumbled upon a blog of "top ryokans with private onsens." and this place make the short list of 5. reference here: http://www.iheartjapan.ca/2010/10/top-5-ryokan-with-private-public-onsen/ As a shy american...private onsens was what I was looking for. aaand located near the city of... More

Me, my wife, and our 2 sons aged 4 and 2 spent 2 night there and we love it. The room was big and comfy. Food and service were amazing, I could said best dinners we had during our trip. The best part is the private onsen, we loved it.

My wife and I just enjoyed one night in Taketoritei Maruyama in early April during the sakura season. We chose it because its top ranking and I have to say its top ranking is well deserved. A tip for those who want to go there, you probably need to book a shuttle bus (free service). We didn't know hotel provides... More

We stayed for just one night at this place, and it left a great impression. We booked it via their website, which is in English and is very user friendly. Room: We got the basic city-view room. The room is huge and spacious! There is a separate area for the toilet and the shower room, and a separate annex with... More

We spent two night at this establishment and LOVED it, we have very fond memories of our stay. We were a bit concerned when booking because it was so expensive, but we didn't regret the experience, it was well worth the money. I had booked a city view for my husband and for myself. THe room was lovely, but to... More

Took a bus from Kobe to Arima, once arrived, as other suggested, walk to the tourist information and asked them to call the hotel for free shuttle service. The shuttle arrived with minutes and went uphill to the hotel. It took us by surprise that the first snow welcomed us to Arima, which make the whole setting more lovely. Hotel... More