Popped in for coffee prior to catching train to Shanghai and got stung for 334 yuan for three cups of very ordinary latte in the foyer coffee shop, that is about $A13 per cup. It pays to check the price before ordering. We were not guests at the hotel and the staff were uncompromising in their position.

Yes it is not a fantasy it real world in a swarm of people in crowded street of china.Quiet place for relaxing in heaven.A trip to ancient china but in a modern life style.You can not imagine that a hidden heaven waiting for you.Be sure that you will find every thing that you looking for is available in one place.

Overblown design, but apart from that, enormous rooms, clean, friendly service. Locatiowise more suited for the business traveller (not at the West Lake but in walking distance from the railway station). The bathroom is gigantic and suprises with attention to hygiene details like the wall-hung toilet rather than the floor standing clunckers with their always disgusting and uncleanable rims. All... More

We stayed for 2 nights there in Sept 2008. Everything was perfect. It was so modern and luxurious. Our room was in 23rd floor with sufficient space and we could see most of the city well. It was equipped with everything you can imagine such as iron with board, umbrellas, electric insecticide, coffee maker with lots of tea and coffee,... More

Oh my lord. This hotel has to be seen to be believed. It's enormous and lit up like a 1980s rock concert from the outside. Inside, the decor is vastly overdone - lots of marble, water features and a dining room located in a 25-foot high crystal archway complete with a red piano shaped like the front of a Ferrari.... More