Some parts of the hotel and the rooms could use a bit of refurbishing, but with its great location, you wouldn't really mind - especially with its affordable rates. It's walking distance from malls and West Lake. It's near Grandma's Kitchen, a very popular restaurant that you definitely shouldn't miss! They barely can understand or speak English, but at least... More

After a slightly chaotic check in, our air-conditioned rooms were a welcome respite from the August humidity in Hangzhou. The location is very good - near to some good restaurants (try the Red Lantern and North-West Family around the corner), the night market, and the lake. We went for some hiking in the nearby tea plantations - the breakfast provided... More

if i ever went to hangzhou again, i would choose this hotel. i speak mandarin so it was relatively easy enough to get around by public transport (bus). so this helps. and though i was staying for only a night, they upgraded me. so maybe my review is a bit biased there - i'll never know what the original room... More

My son and I stayed for 1 night in this hotel. There might be some confusion with the name. It is not called Four Seasons Hotel. It is called Spring Summer Autumn Winter Hotel, or shortened as Seasons Hotel. Its front sign says SSAW Hotel. It is very conveniently located on a main thoroughfare 5-10 minuted walk from West Lake,... More

This is a budget hotel wh tries hard and has good location. Stayed here on 11 Sept for 1 night and found it adequate for our needs ie. inexpensive place to rest for 1 night. Reserved 3 Standard Double (22sq ft) at RMB389 for the kids and parents and a Deluxe (25sq ft) at RMB489 with Ctrip.com (great site for... More

We stayed here for two nights during a weekend getaway from Shanghai. We speak basic Mandarin, but the hotel staff also spoke a little English. The hotel has a great location just 10 minutes walk from the lake. There are many restaurants, shops, etc, in the area of the hotel. The room was modern, and akin to Western standards. The... More

I stayed in the hotel for two nights in septembre with parents and sister and was a bit disappointed condering the goos reviews I had read. Pros: Rate was reasonnable (378RMB/night including one breakfast) Location Staff was efficient during the check in in spite of our late arrival (1pm) Breakfast is ok (38RMB if not included in the room rate)... More

We stayed at the SSAW hotel in Hangzhou in early July. We liked it enough that we returned there after our trip to Huangshan. We speak basic mandarin, so didn't have any language obstacles. I read some reviews mention bad attitude from the reception desk. We did not encounter that at all. Service was good - we needed a refrigerator... More

I can not believe hotel staff allow unlicenced tour guide soliciting tour service in the lobby area. And hotel staff claim that these acitivies have nothing to do with the hotel. For travelist, with my personal experience, my advise to you is NOT to book any tour programs with this hotel. Or you will be very disappointed. Our tour only... More