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All 1,257 Hangzhou hotels »

Crown Plaza

4.0 of 5
No.88 Tiancheng Road, Jianggan District, Hangzhou 310020, China
Hotel amenities
Ranked #357 of 1,257 hotels in Hangzhou
3.5 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    7
    13
    11
    1
    4
Date Rating
BANI S
Bangalore, India
Senior Reviewer
9 reviews
4 helpful votes
3 of 5 stars Reviewed 4 November 2011

We prefer to stay in Crown Plaza group of hotel in India as their Service Standard are par excellence. The service experience in China was not that Great except that it had world class infrastructure & location was good More

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CuteMinMin
Shanghai, China
Senior Contributor
26 reviews
11 helpful votes
3 of 5 stars Reviewed 28 March 2011

the location is not good, pretty far from the sightseeing part since the factory we need to visit was closeby that's why we picked up it. ( it took the taxi driver extra 20 min to find the hotel) room is ok, service it not bad, and the internet is so fast ( we stayed there 2 days, one if... More

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tensi78
tel aviv
Contributor
13 reviews
1 helpful vote
3 of 5 stars Reviewed 7 November 2010

hotel is actually good.but the food wasnt tasty,only coffe was fine for me,not a lot things to choose from.tv in our room never worked-i asked twice ,nothing happend.safe was strange-couldnt find the ,, on,, button,so wasnt able to use. exchange servise at reception,but sometimes they r short of cash.so be smart-i came in the evening and i could change only... More

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wuyuan_1982
San Leandro, California
1 review
4 of 5 stars Reviewed 11 October 2010

it is a good hotel. Clean room Nice facilities. Nice Service. More

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yulyakub
Suzhou, China
Reviewer
3 reviews
3 of 5 stars Reviewed 6 April 2010

I've stayed in Crown Plaza, Hangzhou for 2 nights with my girlfriends and we didn't have the best experience there. We knew the location is not ideal, but the reason why we chose it was a reasonable price,leisure facilities (swimming pool&gym), and a Western restaurant they listed.. We booked Delux twin room and additional bed. The room looked like a... More

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MirandaKerrWantsMe
Melbourne
2 reviews
5 helpful votes
1 of 5 stars Reviewed 21 August 2009

what a dump!! 37 degrees C outside and 90% humidity and i could blow cold air faster than the a/c. ugly hotel, ugly rooms and slow poor service. concrete for beds, no complimentary water, poor tv setup, no english working internet and terrible lighting. if your supplier tells you crown plaza remember it's not crownE plaza and look elsewhere. oh... More

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EddieY
Fort Lee, New Jersey
Contributor
18 reviews
4 helpful votes
1 of 5 stars Reviewed 27 May 2009

Moving to China, I wanted to get some sightseeing in. When seeing all the CCTV commercials for Hangzhou, I decided to go, but as a hotel snob, I wanted to stay at a nice hotel for a good price. I saw the Crown Plaza... but CHECK THE SPELLING because this is not a CROWNE PLAZA... This hotel was ghetto and... More

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Crrny
Malaysia
1 review
1 of 5 stars Reviewed 29 October 2008

This will the first and would be the last time we stay in this hotel. The experience is terrible and the service is very bad. The room is very warm and we logged the complaint to the concierge, but no action was taken. We logged the second complaint and the answer we got is: "The weather at night will be... More

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すまいるえびちゃん
愛知県
Senior Contributor
49 reviews
35 helpful votes
3 of 5 stars Reviewed 19 September 2011
1
person found this review helpful
Google Translation

This review was written in Japanese.
Read review

  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Service
More
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palopalo2011
hongkong
Senior Contributor
35 reviews
13 helpful votes
5 of 5 stars Reviewed 14 August 2011
1
person found this review helpful
Google Translation

This review was written in Japanese.
Read review

  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
More
Was this review helpful? Yes

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Crown Plaza Also Known As

  • Crown Plaza Hangzhou
Address: No.88 Tiancheng Road, Jianggan District, Hangzhou 310020, China

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