American theatre troupe from Los Angeles, we all stayed at the Dragon in Hangzhou. Absolutely top-notch rooms, service and quality. Helped turn Hangzhou into the joyful experience it was! Thanks to Mary Zhou (director of marketing) and her expert staff. HIGHLY RECCOMMENDED!!

My clients stayed at The Dragon, Hangzhou in May as part of a high-profile China tour, with leading Hollywood artists. We were thrilled with the experience! Mary Zhou, director of marketing, went above and beyond in ensuring the guests had a first rate experience. We cannot thank them enough, and will recommend The Dragon to all of our business and... More

I stayed at the Dragon Hotel in May 2013 where a global conference of 450+ people was held and the majority of participants stayed. It is a luxury hotel where all the staff go out of their way to provde great service and respond to any query you may have. Others have reviewed the layout so I'll share other details... More

Good facilities and service. Not next to the lake, but very close to it. Quiet and comfortable I have stayed in different rooms, all bright, very well kept and of good size.We ate several meals in the hotel and all were very nice. I'd definitely recommend the hot chocolate, cookies and brownie in the lobby bar if you are in... More

Luxurious five star hotel. Great lobby and bar with good service. I had corner room in Tower 5. Rooms are spacious with very comfortable bed plump pillow top beds and pillow menu. Bathroom includes large bath as well as shower with large rain shower head and hand held hose. Free Wifi everywhere. TV with Chinese and international tv programs. Little... More

The hotel look quite nice when you enter and the lobby is actually more impressive than what you would expect of it. But then the isses start: English knowledge from the staff is very limited, room cleaning is very poor, requests by telephone are not being followed up and the quality of food in the buffet restaurant was very poor.... More

This is a nice Chinese five star hotel. Totally refurbished with high tech every where. Staff are friendly,.high speed WIFI every where and huge ballrooms. One difficulty is communication with staff. If you don't speak Chinese, it's difficult to communicate. Overall I was impressed.

It is a chinese 5 star for business. Everything looks nice, but lack of atmosphere. I have had lunch in the italian restaurant, the food was ok. I could use my 300 CNY coupon which I received upon checkin. So that was a good deal. Also check-out at 5AM was smooth and convenient. I would not recommend this hotel for... More

I was suggested to stay here due its location and its apparently good restaurant. I left quite disappointed to be honest. The rooms are large but lack ambiance. The english level of the staff was quite poor and attention to detail was not there. I was quite unhappy with the buffet restaurant. The buffet is very big, but unfortunately that... More