I arrived at the hotel really late around 1 am, the front desk staff was so pleasant. Really nice to see smiley faces when you are so tired from delayed flight Check in was fast, room was clean and breakfast start at 6 am with very good selection I would return to this hotel again for sure. Actually I just... More

Stayed at this hotel in December 2012 and found it to be excellent so in second trip to Hangzhou chose to stay here again. Staff were very friendly and spoke excellent English. West Lake could be seen from Executive Room and from lounge. Have walked to West Lake during both visits. Second visit was traveling with friends with two small... More

After visiting Huangshan we had to stay overnight in Hangzhou to get an early morning flight the next day. Because our time here was limited I chose a hotel close to the city so that we could walk to shops and restaurants. We had a very early start so were not able to spend too many hours in the very... More

I am an Platinum plus level Marriott rewards person and I was blown away by this hotel. I assumed it was just the functional, business friendly hotel but this was practically a JW sort of property. I loved my room and bay window view, The shower and bathroom were uber-modern and a delight. Staff spoke reasonable English. Even had an... More

Stayed here comfortably 21st to 28th April. As others have said, the hotel's relatively new, very clean, pleasantly decorated, has nice sized rooms, free wifi, ipod dock, comfortable large single beds, high thread-counted linen, great water pressure in the shower (and rain shower), and the usual amenities you can expect from a Marriott hotel. They also willingly give you more... More

Rooms are very spacious, modern and clean. I got a great rate from Ctrip for 650rmb but dont know if I will get in the future. This Courtyard is connected to the big Marriot next door through the lobby, so have there bar and choice of restaurants too. Good choice of western TV channels, I am on business so didnt... More

My previous experiences with the Courtyard series of the Marriott family was that it was small, efficient, friendly and just enough for a business traveler. No frills. My experience here however, is the complete opposite. The rooms are large with free Wifi, huge breakfast buffet with Eastern and Western offerings to satisfy my picky palate, the lounge on the 16th... More

Rooms were as expected for Courtyard by Marriot, but the service really floored us. We had a great stay in Hangzhou thanks to the concierge who went out of their way to take care of us, booking tickets, arranging transport, recommending sights and eateries, and when we were hard pressed for time and it was their lull period, they even... More

We spent four nights at this hotel. The service was outstanding, the staff really do their very best to take good care of customers. The premises are clean and comfortable, the pool is very nice and the breakfast is excellent. The hotel is a good half hour walking distance from West Lake but by cab it's close, though cabs are... More