We made this our first stop in China and it was the pefect oasis to recover from jet lag. We've stayed at many Four Seasons around the world and this is one of the very best. It's set in lovely gardens, the spa facilities and pool are surreal, we had some of the best dinners of our trip in their... More

Beautiful is an understatement for this hotel. The mix of modernity with traditional chinese beauty is almost perfect. The deluxe room on Level 1 we had was spacious and quiet. The covered patio opens to little sunken garden with the sound of water that lends tranquility to the ambuence. The room amenities are aplenty. We like the Nespresso nachine with... More

Luxury hotel, best in everything. Nothing to complaint but only too expensive . Best location and excellent service. What else can I said, better wait for their special rate then it's perfect .

This hotel is over the top wonderful in countless ways including the location. My room overlooked a small private garden that added serenity. The service was at every turn friendly and wonderful. I accidentally left two shirts in a draw and staff has been extremely helpful in getting them back to my home in the States. I had a massage... More

Each year after my company’s conference in Shanghai, my wife and I take the hour high-speed train to Hangzhou. For the past two years, we have always stayed at the Four Seasons, Hangzhou. Last year, the vacation was perfect, but this year things seem to be slipping at Hangzhou’s premier hotel. Firstly, lets begin with the good – and there... More

This is a difficult hotel to review. The grounds and the facilities are stunningly beautiful, a calm respite in the middle of a typically chaotic Chinese city. The "all you can eat" breakfast in the restaurant, while not a buffet, was excellent. Some of the staff were very friendly and helpful. Unfortunately, we did not have a good overall experience.... More

Four Seasons Hangzhou is really the best hotel in Hangzhou. It is just by the side of West Lake; I noticed someone who complained about transportation, but I would suggest them walk around the area as the surroundings are delicate. The hotel itself is designed based on traditional Chinese garden which is very beautiful and authentic, and I could just... More

I stayed at Four Seasons Hangzhou with friends travelling from Hong Kong in spring 2011. Even though it is almost a year ago, we still talk about going back and I feel compelled to write a review because it still remains one of my favourite hotel experiences in Asia. Arriving in Hangzhou, we were all tired from the early morning... More

Incredible setting and landscaping. A restful place, a bit out of the center of town. If you enjoy the active city center, this is not the place for you. If your'e looking for a resort feeling it certainly is though. Beautiful public areas, great rooms. Everything works perfectly and is in brand new state as the hotel has only been... More