We came here as we had seen good reviews. Our experience of the Elan wasn't a good one at all. People at reception didn't speak English (except for one guy who was quite nice) and didn't make an effort to be helpful or nice. The room wasn't very clean and when we arrived to the room the toilet was full... More

I booked two rooms in this hotel as my wife and I were traveling with her father. Another reviewer describes the hotel as cozy. Cozy meaning small. We booked a City View room. There was maybe 18 inches at the end of the bed to pass and 4-5 feet on either side of the bed. The toilet was in a... More

The hotel has a cosy ambience and newly renovated rooms and toilets. It is located beside a very busy road and overhead highway. There is a bus-stop just 20 steps from its main entrance, and a bicycle-for-rent station about 50 steps away from the main entrance. The hotel is able to loan the cards needed to rent a bike. It... More

What a find! Great facilities with budget price. The room is so much better than what we expected with the price that we paid. A bit antique but looks really classy i.e. beds are five star, free cable TV with up-to-date movies, roomy toilet/shower. We booked 3 rooms - 1 double, 1 twin and 1 single. All 5 of us... More

This hotel is very accomodating. The location is fantastic and is very close to the silk market and west lake. The service was really good eventhough English was a bit of a problem. The manager kathy went out of her way to make me so comfortable and the bell men were great. the bed must be one of the most... More

This is a chain hotel (怡莱连锁酒店) about a 15-20-minute walk from Hangzhou train station and a 10-15-minute walk to West Lake. It's at the intersection of Zhonghe Middle Road (中河中路) and Jiefang Road (解放路) with bus stops nearby. It's right by the main road but surprisingly quiet! There's a convenience store right downstairs and IC-card bicycle rental stands closeby (you... More