Conveniently located comfortable hotel. Rooms were clean with plenty of room. Hotel facilities were good and staff helpful. Would definitely stay here again More

Didn't much like this hotel which is really geared to Chinese clients. It is a long way from the centre and taxis can be hard to find. TV only showed Chinese channels. Breakfast only average, as mostly aimed at Chinese clients. More

+hotel was clean and service was good +beds were comfortable +nice staff but very little English +located close to Westlake (10min walk) +Yellow Dragon stadium within 5 min walk +free internet (no wifi) +good breakfast - single rooms very small - far away from Hangzhou Tower - no taxi stand - located on one of the busiest roads in Hanzghou More

I spent 14 days at the Lily Hotel and liked it a lot. My room was small, but well-designed and clean. It was only about $37/night including breakfast with a reasonably fast internet connection. The breakfast was good, with western selections, such as corn flakes, omelets and good coffee. The restaurant was also good with a menu in english. The... More

After seeing the photos of this hotel on the Internet, my expectations were not that high, but I was pleasantly surprised! My room on the sixth floor was bright and clean, the water pressure for the toilet and shower were good, the breakfast buffet was delicious (mostly Chinese food, but also numerous Western options), and the location near a very... More

I really liked this hotel, which is why I spent much of my month in Hangzhou here. It wasn't the nicest hotel I stayed in (not even close), but it was a very good value. I got a single for $38 (260RMB), breakfast included. The location was good enough (a bit of a walk to parts of West Lake but... More

Stayed at this hotel as part of a Wendy Wu tour. It is an OK 3 star hotel - clean and comfortable. The buffet breakfast included was fine. The best thing about this hotel is its location - within walking distance of West Lake. You just go out of the hotel and turn right, at the traffic lights go left... More

After having read the only review about this hotel (after having booked) we were a bit concerned. But the hotel is clean and nice. We had two rooms, the room for our son. daughter-in-law and our little granddaughter was equipped with a babybed without extra costs. The staff was friendly and professional and the morning buffet was delicious. The rate... More

we took a chance with this hotel since there were no reviews on trip advisor and it was one that our tour operator, China Highlights, booked for us in Hangzhou as part of our 15 day China tour. They considered the Lily a 3 star hotel. Not. We got a room on the 3rd floor and upon reaching the 3rd... More