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Shangri-La Hotel

4.5 of 5
Hotel amenities
No.38B Keji Road, Yanta District, Xi'an 710075, China
Ranked #1 of 1,189 hotels in Xi'an
4.5 of 5 stars 731 Reviews
Shangri-La Hotel
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731 reviews from our community

    Trip type
Traveller rating
    323
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Date Rating
Toronto, Canada
Senior Contributor
42 reviews 42 reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 22 May 2012

We arrived in the dark and were struck by the outside of the hotel and then wowed by the lobby and lounge. Check in was seamless. The rooms are average size but very comfortable and quiet. Breakfast is fabulous--one of the best we have had in our tour of Asia. There are lots of staff and all runs smoothly. We... More

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See 2 more reviews by randltrip for Xi'an
New York City, New York
Senior Contributor
30 reviews 30 reviews
Reviews in 15 cities Reviews in 15 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 20 May 2012

I booked this hotel for our 2 night stay in May 2012 based on Tripadviser reviews and our prior experience at Shangri-La hotels in Thailand. We were graciously & promptly met by hotel staff at the airport which made our arrival easy. Reception staff could not have been more welcoming. The property is drop-dead gorgeous! One off the most impressive... More

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See 3 more reviews by cmgparsons for Xi'an
Beijing, China
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 May 2012

I stayed for business one night, and the location in the hi tech zone was very convienent. I would have come for leisure, it would have been too far from centre. Room was very nice and big, I was upgraded to their executive floor. The staff there was so friendly and atttentive. Food at the lobby coffee shop was very... More

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Las Vegas, Nevada
Senior Contributor
24 reviews 24 reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 12 May 2012

Entering the Shangri-La is breathtakingly beautiful in an expansive lobby tastefully decorated. There are attendants everywhere to greet you and assist you in any way possible. I recommend you stay on the Horizon Club floor. Check-in is available in the Horizon Club Lounge complete with refreshments and snacks. Happy hour is available daily between 5 and 7 p.m. offering appetizers,... More

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Hervey Bay, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 11 May 2012

Breathtakingly beautiful hotel with a wonderful friendly welcoming atmosphere for their guests. We stayed in a standard room and while it was not as up market as the standard room in the previous hotel we had stayed in it certainly met all our needs. The buffet breakfast was something out of this world and was still being talked about days... More

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Minneapolis, Minnesota
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 10 May 2012

We stayed one night after a long day of traveling from Shanghai and the Terra Cotta Warriors. We were blown over how beautiful this Hotel was! We stayed on the Club Level and were upgraded to a Suite!! Everything was perfect at this Hotel~wish we would of had more time here to enjoy the Lobby, Spa, Restaurants etc. The Staff... More

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UK
Top Contributor
63 reviews 63 reviews
Reviews in 38 cities Reviews in 38 cities
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 3 May 2012

Wonderful hotel with charming staff and a gorgeous lobby lounge and bar that we struggled to leave! Everyone tried their utmost to make our stay welcoming and we had a lovely room and excellent shower/bathroom. The bed gave us the most restful sleep and was so welcoming after a busy day sightseeing. The buffet breakfast, lunch and evening meal were... More

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See 3 more reviews by Gloucs for Xi'an
New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 May 2012
1
person found this review helpful

We stayed that the Shangri-la for 2 nights early April. The hotel is not located within the walls of Xi'an city but it has great service from reception, house keeping to the restaurant staff. We have 2 small kids, ages 6 and 2 with us and after a long day of sight seeing, the kids were treated with great attention... More

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Zhengzhou, China
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 May 2012
1
person found this review helpful

We just spent a fantastic 3 days in Xi'an and enjoyed our stay at the Shangri-La Hotel. We are Australians who now live permanently in China, so we make a point to enjoy 5 star treatment when we travel. This is a lovely hotel facility. The staff are welcoming and provide outstanding service at all times. The rooms are very... More

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See 7 more reviews by Deniese C for Xi'an
Houston
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 27 April 2012
1
person found this review helpful

wonderful property. the best chain i've ever stayed at. the hotels are consistently wonderful. i was in x'ian for three days. loved the hotel.

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Additional Information about Shangri-La Hotel

  • Shangri La Hotel Xian
  • Shangri La Hotel Xi An
Address: No.38B Keji Road, Yanta District, Xi'an 710075, China
Price range (per night):* INR10,867 - 16,552

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