Mercure on Renmin Square Xian (China/Shaanxi) - Hotel reviews, photos, rates

FrankCovey

Senior Reviewer

6 reviews

6 hotel reviews

Reviews in 6 cities

“Great value for your money”

Reviewed 12 May 2013

Booked 2 rooms at the hotel for 3 travellers on April 29/13 for 3 nights. As per previous reviews, we advised out cab driver to take us to the Sofitel. Once there, the bellman at the Sofitel wheeled our suitcases a short distance across the courtyard to the Mercure. One room was upgraded to a suite. Both rooms were comfy,... More

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Dear guest, Thank you for choosing to stay with us at Mercure Xi'an on your recent visit to the city and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay with us. At Mercure, we strive to provide superior levels of service to all guests; therefore your feedback... More

PatDub

dublin

Senior Contributor

28 reviews

26 hotel reviews

Reviews in 25 cities

23 helpful votes

“Clean And Good Value”

Reviewed 8 May 2013

Stayed 3 nights at the Hotel. Room was nice and clean and the staff were friendly and spoke good english. The Breakfast had fresh fruit and cereals and you gets eggs made to order and other options available. All guests can use the swimming pool located in the sofitel hotel located in the square. You can get to the the... More

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Dear guest, We very much appreciate your comments regarding your stay at the Mercure Xian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

foodwriter007

Scottsdale, Arizona

Top Contributor

193 reviews

27 hotel reviews

Reviews in 56 cities

82 helpful votes

“the best for the money”

Reviewed 28 April 2013

I enjoyed this hotel. even a mix up with my on line reservation, the friendly staff worked it out. the room was excellent and affordable. clean and comfortable bed. great bathroom facilities. and super super staff. from front desk to bell hops. door men, etc. the bell hop literally ran to the street to get us a taxi during the... More

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Dear guest, Thank you very much indeed for taking time to provide us your comments following your recent stay with us. I was very pleased to hear that you enjoyed your stay and that the facilities and services of the hotel lived up to your expectation. This is certainly what we strive to achieve but I am grateful to you... More

San2rini

Australia

Contributor

17 reviews

13 hotel reviews

Reviews in 12 cities

19 helpful votes

“Average hotel - nice and clean”

Reviewed 22 April 2013

A very nice hotel, clean and comfortable overall. We stayed in this hotel for 2 nights mid September 2012. The staff kindly moved my husband and me to a double room, we were initially designated a room with 2 single beds. Also we had a slight problem with the air conditioning and the staff were very fast in attending to... More

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Problem with this review?

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Xian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

A TripAdvisor Member

“Excellent”

Reviewed 20 April 2013

I were late check in about 3 am. but it not problem. I am Accor Platinum member and they upgrade my room to the next category. Excellent staff and room. Fast wifi and LAN access. The hotel not far from Bell Tower you can take bus number 32 or 603.

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

Problem with this review?

Dear guest, Thank you for choosing to stay with us at Mercure Xi'an on Renmin Square on your recent visit to the city and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay with us. At Mercure, we strive to provide superior levels of service to all guests;... More

Tanushree_G_Mumbai

Mumbai

Senior Reviewer

6 reviews

6 hotel reviews

Reviews in 6 cities

2 helpful votes

“Excellent Stay”

Reviewed 20 April 2013

We stayed at Xian for 3 days and we really liked the Hotel. The rooms were clean and comfortable, the breakfast spread was good and the thing which we really appreciated was the friendliness of the staff at the reception. They went out of their way to help us plan our stay in Xian and also help us with travelling... More

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Problem with this review?

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Xian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

CarrieGF67

London, United Kingdom

Senior Contributor

49 reviews

25 hotel reviews

Reviews in 27 cities

30 helpful votes

“Excellent hotel”

Reviewed 13 April 2013

We only had the opportunity to spend one night at this lovely hotel on a private week long tour in China, which is a shame because we didn't want to leave. It's central location is excellent, in a cluster of other hotels with excellent facilities available for our use. The room was immaculate - clean and absolutely beautiful. The bathroom's... More

Was this review helpful? Yes 3

Problem with this review?

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Xian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

knob18

Sydney Tourist

Contributor

17 reviews

10 hotel reviews

Reviews in 17 cities

6 helpful votes

“Outstanding!!!!!”

Reviewed 7 April 2013 via mobile

This hotel is set on magnificent grounds with the the Soffitel and the Grand Mercure. Conveniently located in its own bit of paradise. Excellent rooms and a well trained and courteous staff. A great base to explore this fascinating city.

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Problem with this review?

Dear guest, Thank you for choosing to stay with us at Mercure Xi'an on Renmin Square on your recent visit to the city and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay with us. At Mercure, we strive to provide superior levels of service to all guests;... More

Sally M

Contributor

12 reviews

8 hotel reviews

Reviews in 9 cities

3 helpful votes

“Great hotel and location”

Reviewed 6 April 2013 via mobile

Absolutely wonderful hotel. Great sized bedrooms and good quality bathrooms. The breakfasts were a treat a good combination of western and chinese food. Kids enjoyed the yogurt and banana cake and the hot chocolate wasn't bad either.

Was this review helpful? Yes 1

Problem with this review?

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Xian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

LAK888

Quezon City

Senior Reviewer

7 reviews

7 hotel reviews

Reviews in 7 cities

12 helpful votes

“Will never book a Mercure hotel again”

Reviewed 6 April 2013

My experience may be just an exception, I don't really know. Based on a lot of reviews, this hotel seems a good place to stay even just for a night especially after coming from a long trip train ride from Beijing. However, my experience here was different. First of all, the front desk people were the worst of all. A... More

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Problem with this review?

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Xian on Renmin Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More

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Mercure on Renmin Square Xian Hotel, China/Shaanxi

Mercure on Renmin Square Xian

316 reviews from our community

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Mercure on Renmin Square Xian Hotel, China/Shaanxi

Mercure on Renmin Square Xian

316 reviews from our community

Flexible dates? Try different dates for Mercure on Renmin Square Xian

Been to Mercure on Renmin Square Xian? Share your experiences!

Additional Information about Mercure on Renmin Square Xian

Owners: What's your side of the story?

Related hotels...

Browse nearby

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